Director of Client Relationships

CuraLinc Healthcare is seeking an experienced and energetic senior-level client success professional to directly manage business relationships with key employee assistance program (EAP) and wellness clients. The Director of Client Relationships is responsible for developing and implementing strategies related to retention and growth.  CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey. CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character. We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via [email protected].  Primary Responsibilities 

• Manage the Business Relationship with a Defined Book of Large-Market Employer Clients
• Provide Consultative Recommendations to Help Clients Maximize the Value of the EAP and/or Wellness Program(s)
• Work with Client Plan Sponsor(s) to Develop Client-Specific Engagement Strategy for EAP and/or Wellness Program(s)
• Evaluate and Refine all Aspects of Program Performance, Both Internally and Externally
• Develop and Maintain an Understanding of the Role of CuraLinc's Product Suite within the Healthcare Benefits Landscape
• Represent CuraLinc Healthcare in Client Presentations, Both Current and Prospective Clients  

Key Skills and Competencies 

• Excellent Presentation and Written Communication Skills
• Strong Project Management and Organizational Expertise
• Hard-Working, Results-Driven, Able to Work Autonomously in a Fast-Paced Environment
• Proactive Approach to Job Responsibilities
• Self-Motivated, Driven, Highly-Organized, Detail-Oriented 

Required/Minimum Qualifications  

• Seven (7) or More Years of B2B Account Management/Client Services Experience in Health Care, Employee Benefits or Insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt., Health Technology, etc.)
• Stable Employment History
• BS/BA Degree
• Proficiency within the Microsoft Office Suite

This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance. CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.  

7+ years B2B account management/client services in healthcare, employee benefits, or insurance; stable employment history; BS/BA degree; Microsoft Office proficiency.

Key Responsibilities

• managing client relationships
• developing retention strategies
• providing consultative recommendations

Skills & Tools

Microsoft Office

Job Details

• Category: Business Development
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States or Hawaii
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About CuraLinc Healthcare

A healthcare company delivering transformative mental health care through technology and personalized advocacy. — Industry: Healthcare

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