Director of Sales Operations
Company Description
Scooter Your Way is building a shared micromobility network centered on docked electric scooters and e-bikes that stay in dedicated stations, charge between rides, and reduce clutter in public spaces. The company focuses on campuses, cities, and communities, partnering directly with institutions and local leaders so each deployment is tailored to local needs from day one. Reliable, well-maintained hardware is paired with a modern, AI-assisted app that makes finding, unlocking, and returning rides straightforward and intuitive. As an early-stage, globally scalable company, Scooter Your Way is committed to micromobility solutions where infrastructure, community alignment, and thoughtful design come first. Learn more at scooteryourway.com. Role Description The Director of Sales Operations is a full-time, remote role responsible for building and optimizing the sales operations function to support Scooter Your Way’s growth across campuses, cities, and communities. This role oversees sales processes, forecasting, pipeline management, and performance reporting to ensure accurate data and effective decision-making. The Director collaborates closely with sales, operations, finance, and product teams to design and implement sales strategies, territory plans, compensation structures, and scalable workflows. Day-to-day responsibilities include developing and maintaining sales tools and CRM systems, driving sales enablement programs, refining playbooks and training materials, and identifying opportunities to improve conversion and retention. This position also plays a key role in translating market insights into operational improvements, ensuring the sales team is equipped to build strong, long-term partnerships with institutional customers.
Qualifications
Strong analytical skills, including data interpretation, forecasting, and performance reporting. Demonstrated success in Sales and Sales Operations within B2B or partnership-driven environments. Experience in Operations Management, with a focus on scalable systems, processes, and cross-functional coordination. Background in Sales Enablement, including developing playbooks, training programs, and sales tooling. Experience managing and optimizing CRM and sales technology stacks (e.g., Salesforce, HubSpot or similar). Proven ability to work effectively in a remote, distributed team and to collaborate across departments. Excellent communication, stakeholder management, and organizational skills. Prior leadership experience in high-growth or early-stage companies is highly beneficial. Bachelor’s degree in business, economics, or a related field; advanced degree is a plus. Interest in mobility, urban infrastructure, or community-focused products is advantageous.