Dynamic Associate Customer Business Manager – ADUSA Foods Retail Partnership Lead (brighthush)

About brighthush and the Opportunity

brighthush is a global leader in consumer goods, renowned for its commitment to innovation, sustainability, and customer-centric growth. With a portfolio that spans food, household, and personal care products, we empower retailers and consumers alike to experience quality and value at every touchpoint. Our Foods business unit is at the forefront of market transformation, leveraging data-driven insights and omni‑channel strategies to deliver exceptional results for our partners.

We are seeking a highly motivated Associate Customer Business Manager to join our dynamic team and drive profitable growth with one of the nation’s largest grocery retailers, Ahold‑Delhaize USA. In this role, you will be the primary liaison between brighthush and the retailer’s key brands, ensuring that our products are positioned, promoted, and sold to meet aggressive sales and margin targets. If you thrive in a fast‑paced, collaborative environment and have a passion for building lasting relationships, this is the opportunity for you.

Key Responsibilities

• Retail Relationship Management – Serve as the main point of contact for Ahold‑Delhaize USA, overseeing all aspects of the partnership across Stop & Shop, The Giant Company, Giant Food, Hannaford, and Food Lion.
• Sales & Volume Growth – Develop and execute strategic plans to achieve and exceed volume targets for Knorr and other assigned categories, while maintaining profitability through disciplined spend management.
• Data‑Driven Decision Making – Utilize IRI, Evergreen, Merlin, and POS data to forecast demand, optimize product assortment, and identify opportunities for category expansion.
• Promotions & Pricing Strategy – Lead the deduction process, negotiate pricing, and design promotional calendars that align with the retailer’s marketing objectives and brighthush’s business goals.
• Omni‑Channel Execution – Collaborate with shopper marketing, category management, customer marketing, finance, business development, and supply chain teams to enhance both in‑store and online presence.
• Joint Business Planning – Craft and manage joint business plans (JBP) with the retailer, ensuring alignment on key performance indicators, investment priorities, and growth initiatives.
• Cross‑Functional Collaboration – Act as a liaison between brighthush and external partners, balancing individual customer needs with overall market integrity.
• Reporting & Analysis – Prepare regular performance reports, insights, and recommendations for senior leadership to inform strategic decisions.

Essential Qualifications

• Undergraduate degree in Business, Marketing, Supply Chain, or a related field.
• Proven experience in trade marketing, sales, or category management within the consumer packaged goods (CPG) industry.
• Strong analytical skills with proficiency in data platforms such as IRI, Evergreen, Merlin, and POS systems.
• Excellent verbal and written communication abilities, capable of influencing stakeholders at all levels.
• Strategic thinker with a track record of driving growth in a high‑velocity environment.
• Highly organized, detail‑oriented, and adept at managing multiple priorities simultaneously.
• Negotiation expertise and a collaborative mindset.

Preferred Qualifications

• Experience working with large grocery retailers, particularly Ahold‑Delhaize or similar chains.
• Background in omni‑channel retail strategy and digital commerce initiatives.
• Knowledge of category management frameworks and best practices.
• Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools.
• Demonstrated ability to lead cross‑functional projects and deliver measurable results.

Skills & Competencies

• Relationship Building – Ability to cultivate trust and rapport with retailer executives and internal teams.
• Strategic Planning – Skill in developing long‑term plans that balance short‑term sales objectives with sustainable growth.
• Analytical Acumen – Capacity to interpret complex data sets and translate insights into actionable strategies.
• Negotiation & Influence – Confidence in negotiating terms, pricing, and promotional spend while maintaining win‑win outcomes.
• Project Management – Proven track record of managing timelines, deliverables, and stakeholder expectations.
• Adaptability – Resilience in a fast‑moving market, with the ability to pivot quickly in response to new information.

Career Growth & Learning Opportunities

At brighthush, we believe that your professional development is as important as your day‑to‑day contributions. As an Associate Customer Business Manager, you will have access to:

• Mentorship from senior leaders in sales, category management, and business development.
• Structured learning programs covering advanced analytics, negotiation techniques, and omni‑channel retail trends.
• Cross‑functional project assignments that broaden your skill set and expose you to new business areas.
• Clear pathways to senior roles such as Customer Business Manager, Category Manager, or Regional Sales Director.

Work Environment & Culture at brighthush

brighthush fosters a culture of innovation, collaboration, and inclusion. Our teams are empowered to challenge the status quo, experiment with new ideas, and celebrate successes together. We value diversity of thought and background, and we are committed to creating an environment where every employee can thrive.

You will work in a modern, flexible office setting that encourages teamwork and creativity. We support a healthy work‑life balance through flexible scheduling, remote work options, and a comprehensive wellness program.

Compensation & Benefits

Base Salary: $88,600 – $133,000 (commensurate with experience and qualifications).

Bonus: Eligible for performance‑based bonus tied to sales and margin targets.

Benefits Package includes:

• Health, dental, and vision insurance with employer contributions.
• Retirement savings plan with company match.
• Life and disability insurance.
• Paid time off, including vacation, sick leave, and holidays.
• Parental leave and family support programs.
• Employee assistance program and wellness resources.
• Access to voluntary benefits such as tuition reimbursement, employee discounts, and more.

Why Join brighthush?

By joining brighthush, you will become part of a forward‑thinking organization that is reshaping the consumer goods landscape. You will work alongside passionate professionals who are dedicated to delivering value to customers and retailers alike. Your contributions will directly influence product success, market share, and the overall growth trajectory of our Foods business unit.

If you are ready to take your career to the next level, bring your strategic mindset and relationship‑building prowess to brighthush, and help us create lasting partnerships with Ahold‑Delhaize USA, we want to hear from you.

How to Apply

Ready to make an impact? Submit your application through our careers portal or click the link below to apply directly. We look forward to exploring how your expertise can help drive brighthush’s success in the grocery market.