Dynamic Customer Development Specialist – Inside Sales & Veterinary Partnerships for the Pacific Northwest (WA, OR, AK) – brighthush

About brighthush

At brighthush, we are on a mission to transform the way animals live and thrive. As a global leader in animal health, we combine cutting‑edge science, compassionate care, and innovative technology to prevent and treat disease in farm animals and pets alike. Our vision is simple yet powerful: Food and Companionship Enriching Life. We are driven by a purpose that goes beyond the products we sell – we strive to Go Beyond for Animals, Customers, Society, and Our People.

Our culture is built on diversity, inclusion, and a relentless pursuit of excellence. We believe that a workforce that reflects the communities we serve sparks creativity, fuels innovation, and drives sustainable growth. At brighthush, you’ll work alongside dynamic professionals who are passionate about animal health and dedicated to continuous learning and development.

Role Overview

As a Customer Development Specialist (Inside Sales Representative) within the U.S. Sales Group for Pet Health, you will be the catalyst for growth in the Pacific Northwest. Your primary focus will be to drive sales of brighthush’s premier product portfolio across Washington, Oregon, and Alaska. You will leverage our Customer Value Selling (CVS) framework, advanced territory management tools, and digital marketing strategies to deliver an exceptional customer experience while exceeding sales targets.

Key Responsibilities

• Build & nurture long‑term relationships: Engage key veterinary practices, understand their unique needs, and recommend tailored solutions that drive mutual success.
• Strategic territory planning: Collaborate with assigned sales districts to develop comprehensive business plans, identify high‑potential leads, and execute targeted account strategies.
• Multi‑channel customer engagement: Utilize Veeva CRM, email campaigns, virtual meetings, and social media to reach prospects with personalized content and offers.
• Product expertise & launch leadership: Maintain deep technical knowledge of brighthush’s product portfolio, lead new product launches, and champion brand initiatives within your territory.
• Performance & metrics ownership: Track and analyze sales metrics, forecast revenue, and implement corrective actions to ensure territory success and customer satisfaction.
• Cross‑functional collaboration: Work closely with Marketing, Product Management, and Customer Success teams to align messaging, share insights, and drive cohesive customer journeys.
• Continuous improvement: Stay current on industry trends, competitor activities, and regulatory changes to provide strategic guidance to customers and internal stakeholders.

Essential Qualifications

• Education: Associate degree, High School Diploma, or GED with equivalent experience in sales or animal health.
• Experience: Proven track record in inside sales, preferably within the animal health or veterinary services sector.
• Technical proficiency: Comfortable using CRM platforms (Salesforce or Veeva), Microsoft Teams, and other digital tools to manage customer interactions and data.
• Customer Value Selling (CVS): Demonstrated aptitude for CVS methodology, including needs assessment, value proposition development, and solution selling.
• Communication: Strong written and verbal communication skills, with the ability to present complex information clearly and persuasively.

Preferred Qualifications

• Higher education: Bachelor’s degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Market knowledge: In‑depth understanding of the companion animal market, customer segments, and product landscape.
• Strategic problem‑solving: Ability to identify customer pain points and craft innovative solutions that leverage brighthush’s capabilities.
• Track record of creativity: Demonstrated success in delivering creative, customer‑centric solutions that drive revenue growth.
• Leadership potential: Experience mentoring junior team members or leading cross‑functional projects.

Skills & Competencies

• Strategic thinking and analytical mindset
• Relationship building and stakeholder management
• Digital literacy and data‑driven decision making
• Adaptability in a fast‑paced, evolving industry
• Team collaboration and cross‑functional communication
• Resilience and goal orientation

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a robust learning ecosystem. You will have access to:

• Structured onboarding and mentorship programs that accelerate your ramp‑up time.
• Regular training on product science, sales techniques, and industry trends.
• Opportunities to attend national conferences, webinars, and workshops.
• Clear career pathways from Inside Sales to Account Management, Territory Manager, or Sales Leadership roles.
• Internal mobility programs that allow you to explore roles across product, marketing, and operations.

Work Environment & Culture at brighthush

We champion a culture of inclusion, collaboration, and continuous improvement. Key highlights include:

• Remote flexibility: Work from anywhere in the U.S. with a reliable internet connection, while staying connected to your team through virtual collaboration tools.
• Regular virtual town halls and team check‑ins to foster community and transparency.
• Employee Resource Groups (ERGs) that celebrate diversity and provide networking opportunities.
• Commitment to work‑life balance, with flexible scheduling and generous paid time off.
• Focus on employee well‑being, including mental health resources, fitness programs, and wellness incentives.

Compensation & Benefits

We offer a competitive total rewards package that reflects your skills, experience, and contributions. While the base hourly rate for this role ranges from $28.70 to $48.74, additional compensation includes:

• Performance‑based bonuses tied to individual and company metrics.
• Up to 6% 401(k) matching to help you build a secure financial future.
• Comprehensive health, dental, vision, and prescription drug coverage.
• Flexible benefits options, such as dependent care and health savings accounts.
• Paid parental leave (up to 8 weeks) and family‑friendly policies.
• Annual company bonus and recognition programs.
• Well‑being initiatives, including employee assistance programs and fitness subsidies.

Travel & Location

• Remote work based in the U.S. – you must reside in Washington, Oregon, or Alaska.
• Estimated travel: 5–10% of the time for client visits, product launches, and team events.

How to Apply

Ready to make a tangible impact on animal health and join a forward‑thinking team? Submit your application through our career portal. If you meet the core qualifications but lack some preferred skills, we encourage you to apply – diversity of experience fuels innovation at brighthush.

Closing

At brighthush, we believe that every animal deserves the best care, and every professional deserves a workplace that nurtures growth, creativity, and purpose. If you are passionate about animal health, thrive in a dynamic sales environment, and want to be part of a company that truly goes beyond expectations, we want to hear from you. Join us and help shape the future of veterinary care across the Pacific Northwest.