Dynamic Customer Experience Specialist Intern – Marketing & Digital Engagement – Remote (Western USA) – Data‑Driven, Creative, and Growth‑Focused – Accelerate Your Marketing Career with brighthush

About brighthush

brighthush is a trailblazing leader in agricultural technology, dedicated to empowering farmers worldwide with cutting‑edge seeds and crop protection solutions. With a global footprint that spans continents and a steadfast commitment to sustainable farming practices, brighthush is at the forefront of transforming agriculture into a smarter, more resilient industry. Our mission is simple yet profound: to help growers achieve higher yields, healthier crops, and a more secure food future.

At brighthush, we believe that innovation thrives when people are inspired, supported, and given the freedom to experiment. Our culture is built on collaboration, curiosity, and a relentless focus on customer success. Whether you’re a seasoned professional or just starting your career, you’ll find a place where your ideas matter, your growth is nurtured, and your impact is felt across the globe.

Role Overview

We’re looking for a motivated, creative, and detail‑oriented Customer Experience Specialist Intern to join our Marketing team. As an intern, you’ll play a pivotal role in shaping the way brighthush engages with its customers, partners, and stakeholders. You’ll work closely with cross‑functional teams to manage promotional assets, coordinate marketing campaigns, and track order fulfillment—all while gaining hands‑on experience in a fast‑paced, data‑driven environment.

Whether you’re studying Marketing, Communications, Business, Design, or a related field, this internship offers a unique opportunity to apply classroom knowledge to real‑world challenges, develop professional skills, and build a network of industry contacts—all from the comfort of your own home.

Key Responsibilities

• Promotional Inventory Management: Organize, update, and maintain a comprehensive library of marketing assets—including brochures, flyers, digital graphics, and video content—ensuring brand consistency across all channels.
• Campaign Coordination: Collaborate with the Marketing team to plan, execute, and monitor promotional campaigns. This includes drafting timelines, assigning tasks, and ensuring deliverables meet quality standards.
• Order Tracking & Fulfillment: Monitor the status of promotional orders, coordinate with suppliers and logistics partners, and provide timely updates to internal stakeholders.
• Data Collection & Reporting: Gather campaign performance metrics, compile reports, and present insights that help refine future marketing strategies.
• Social Media Support: Assist in creating and scheduling social media posts, monitoring engagement, and responding to customer inquiries on platforms such as Facebook, Instagram, LinkedIn, and Twitter.
• Cross‑Functional Collaboration: Work with Sales, Product, and Customer Success teams to ensure marketing initiatives align with broader business objectives.
• Creative Ideation: Contribute fresh ideas for content, storytelling, and customer engagement tactics that resonate with diverse audiences.
• Process Improvement: Identify bottlenecks in asset management and campaign workflows, and propose solutions to increase efficiency.

Essential Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, Design, or a related discipline.
• Strong organizational skills with an eye for detail and a commitment to delivering high‑quality work on time.
• Excellent written and verbal communication abilities in English.
• Proficiency in brighthush Suite (Word, Excel, PowerPoint) and familiarity with data analysis tools.
• Experience with design platforms such as Adobe Illustrator and InDesign.
• Basic understanding of social media platforms and digital marketing best practices.
• Self‑motivated, proactive, and comfortable working independently in a remote setting.

Preferred Qualifications

• Previous internship or project experience in marketing, customer experience, or brand management.
• Knowledge of the agricultural industry or a passion for sustainable farming.
• Experience with marketing automation tools (e.g., HubSpot, Marketo) or CRM systems.
• Basic graphic design skills and an eye for visual storytelling.
• Ability to analyze data and translate insights into actionable recommendations.

Skills & Competencies

• Digital Literacy: Comfortable navigating multiple software platforms and staying up‑to‑date with emerging digital tools.
• Project Management: Ability to juggle multiple tasks, prioritize effectively, and meet deadlines in a dynamic environment.
• Creative Thinking: Generate fresh ideas for campaigns, content, and customer engagement strategies.
• Analytical Mindset: Interpret data, identify trends, and provide actionable insights.
• Team Player: Collaborate seamlessly with colleagues across departments, fostering a culture of open communication.
• Adaptability: Thrive in a remote work setting, adjusting to changing priorities and evolving business needs.

Career Growth & Learning Opportunities

At brighthush, we view internships as a launchpad for future careers. Throughout your time with us, you’ll:

• Participate in mentorship programs with senior Marketing leaders.
• Attend virtual workshops on digital marketing, data analytics, and brand strategy.
• Receive constructive feedback on your work, helping you refine your professional skill set.
• Gain exposure to the entire marketing funnel—from research and content creation to campaign execution and performance analysis.
• Build a portfolio of real‑world projects that you can showcase to future employers.
• Explore potential full‑time opportunities within brighthush upon successful completion of the internship.

Work Environment & Culture at brighthush

Our remote‑first culture empowers you to work from anywhere while staying connected to a vibrant, collaborative team. We value:

• Flexibility: Flexible work hours that accommodate your academic schedule.
• Inclusivity: A diverse workplace where every voice is heard and respected.
• Innovation: A culture that encourages experimentation, learning from failure, and celebrating success.
• Well‑being: Access to wellness resources, virtual fitness classes, and mental health support.
• Community: Regular virtual coffee chats, team building events, and cross‑departmental knowledge sharing.

Compensation & Benefits

As a paid internship, you’ll receive a competitive stipend ranging from USD 41,600 to 93,600 per year, commensurate with experience and performance. In addition to financial compensation, you’ll enjoy:

• Health and wellness resources tailored for remote employees.
• Professional development budget for courses, certifications, and conferences.
• Access to brighthush’s internal knowledge base and industry research.
• Opportunity to work on high‑impact projects that influence global agricultural practices.

How to Apply

If you’re ready to launch your career in marketing, customer experience, and digital engagement, we’d love to hear from you. Submit your resume, a brief cover letter outlining why you’re excited about this role, and any relevant portfolio pieces (design work, campaign case studies, etc.) through our application portal.

Join brighthush and become part of a team that’s redefining the future of agriculture—one innovative solution at a time.