Dynamic Customer Success & Cold‑Calling Specialist – Lead Generation, Pipeline Development & Sales Excellence for brighthush

About brighthush

brighthush is a trailblazing talent‑sourcing and sales acceleration firm that is redefining how Filipino professionals connect with leading U.S. companies. With a proven track record of placing high‑potential talent in remote, high‑impact roles, brighthush has become a trusted partner for U.S. business leaders seeking top‑tier talent from the Philippines. Our founders bring more than 30 years of entrepreneurial, leadership, and sales expertise, and they are committed to building a culture of mentorship, innovation, and measurable success.

We are headquartered in the heart of the Visayas, with a strong presence in Cebu, Bohol, and Negros Oriental. Our deep local roots, combined with a global mindset, enable us to identify, nurture, and deploy talent that thrives in fast‑moving, high‑growth environments. At brighthush, we believe that every conversation on the phone can be a catalyst for change—both for the individual and for the organization they serve.

Role Overview

We are looking for an energetic, results‑driven Customer Success & Cold‑Calling Specialist who thrives on building relationships from scratch, turning prospects into loyal partners, and driving revenue growth. This is a unique opportunity to work directly with our co‑founders, gain hands‑on mentorship, and master a proprietary sales playbook that has powered deals with the world’s largest companies for over two decades.

As a key member of our sales team, you will be responsible for generating new business, managing the entire sales cycle, and ensuring that every interaction reflects brighthush’s mission of empowering Filipino talent worldwide.

Key Responsibilities

• Prospecting & Lead Generation: Conduct high‑volume cold calls, craft personalized email outreach, and leverage social media and other channels to identify and qualify new prospects.
• Pipeline Development: Build and maintain a robust sales pipeline from scratch, ensuring a steady flow of qualified leads that meet our target metrics.
• Customer Acquisition: Secure new clients through ethical, consultative selling techniques, focusing on delivering value and building trust.
• Relationship Management: Provide exceptional service to cold, warm, and hot prospects, turning initial conversations into long‑term partnerships.
• Quota Ownership: Own and exceed your sales quota, tracking performance metrics and reporting progress to the leadership team.
• Process Improvement: Collaborate with founders and sales leaders to refine acquisition strategies, develop best practices, and iterate on the sales playbook.
• Brand Advocacy: Represent brighthush’s mission and values in every interaction, acting as a brand ambassador to potential clients and partners.

Essential Qualifications

• Recent university graduate (within the last 2 years) or equivalent experience in sales or customer service.
• Fluent in English, both written and spoken; proficiency in Cebuano is a plus.
• Demonstrated passion for cold calling, prospecting, and building sales pipelines.
• Strong communication skills with the ability to articulate complex value propositions clearly and persuasively.
• Self‑motivated, goal‑oriented, and comfortable working in a fast‑paced, high‑growth environment.
• Experience using CRM systems (e.g., Salesforce, HubSpot) and sales productivity tools is desirable.

Preferred Qualifications

• Prior experience in B2B sales, lead generation, or customer success roles.
• Track record of meeting or exceeding sales targets.
• Knowledge of the U.S. market and familiarity with remote work trends.
• Ability to work independently while collaborating closely with a small, entrepreneurial team.

Skills & Competencies

• Exceptional verbal and written communication.
• Resilience and persistence in the face of rejection.
• Strategic thinking and problem‑solving abilities.
• High emotional intelligence and empathy toward clients and colleagues.
• Adaptability to evolving sales methodologies and market dynamics.
• Proficiency in data analysis and reporting.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in the professional development of our team. As a Customer Success & Cold‑Calling Specialist, you will:

• Receive direct mentorship from our co‑founders, gaining insights into high‑level sales strategy and leadership.
• Access a proprietary sales playbook that has been refined over 20+ years of closing deals with Fortune 500 companies.
• Participate in regular training workshops covering advanced prospecting techniques, negotiation skills, and industry trends.
• Progress into senior sales roles, such as Sales Manager, Business Development Lead, or even leadership positions within brighthush.
• Benefit from a clear career ladder and transparent performance metrics that reward hard work and results.

Work Environment & Culture

brighthush is built on a foundation of collaboration, transparency, and continuous improvement. Our culture is characterized by:

• A flat organizational structure that encourages open dialogue and rapid decision‑making.
• Flexible work arrangements, including remote options and flexible hours to support work‑life balance.
• A supportive community of peers who celebrate wins and learn from challenges together.
• Regular team events, both virtual and in‑person, that foster camaraderie and cross‑functional learning.
• A commitment to social impact, with initiatives that empower local communities and promote inclusive hiring.

Compensation & Benefits

We offer a competitive base salary, performance‑based commissions, and a comprehensive benefits package designed to support your well‑being and professional growth:

• Base salary commensurate with experience and market standards.
• Commission structure that rewards quota attainment and over‑achievement.
• Paid vacation and sick leave.
• Health and wellness benefits, including medical, dental, and vision coverage.
• Professional development stipend for courses, certifications, and conferences.
• Employee referral program with attractive bonuses.
• Access to a modern, fully equipped home office setup (if working remotely).

How to Apply

Ready to take the next step in your sales career and join a company that is shaping the future of remote work in the Philippines? Submit your resume and a brief cover letter highlighting your cold‑calling experience, sales achievements, and why you’re excited about brighthush. We look forward to learning how you can contribute to our mission of connecting Filipino talent with global opportunities.

Join brighthush – Where Talent Meets Opportunity

At brighthush, we don’t just fill roles; we build careers. If you are a self‑starter, a relentless prospecting enthusiast, and a believer in the power of connection, we want you on our team. Together, we will transform the way Filipino professionals find remote, high‑impact work and help our clients achieve unprecedented growth.

Apply today and become part of a movement that is changing lives, one conversation at a time.