Dynamic Remote Virtual Assistant – Property Operations & Project Coordination Specialist for Global Real Estate Transformation

About brighthush

brighthush is a forward‑thinking talent solutions firm that connects high‑performing professionals with leading companies around the world. From the UK and the US to Canada, Europe, and Australia, we partner with startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Our mission is simple: match top talent to full‑time remote roles where they are hired directly into client teams and receive ongoing support from brighthush. We pride ourselves on fostering a culture of excellence, continuous learning, and global collaboration.

Role Overview

We are seeking a highly organized, proactive, and detail‑oriented Virtual Assistant – Property Operations & Project Coordinator to become the central engine of our property conversion consultancy. In this role, you will bridge the gap between on‑site contractors and our leadership team, ensuring that complex UK‑based renovation projects remain on schedule, within budget, and documented to perfection. This is a fully remote position based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership.

While construction experience is not required, we provide a comprehensive six‑week training handover. What we do require is an expert at managing details, following through until a task is complete, and a passion for turning complex projects into seamless operations.

Key Responsibilities

• Site Inspection Administration: Manage the administration of our custom site inspection app, audit AI‑drafted reports, and finalize project documentation.
• Project Coordination: Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
• Utility Liaison: Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
• Client Communication: Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
• Documentation Management: Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
• Knowledge Base Stewardship: Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.

Essential Qualifications

• Excellent written and verbal English communication skills, capable of conducting frequent professional phone calls with UK clients and companies.
• Resident of South Africa with a stable high‑speed internet connection and the ability to work full UK business hours.
• Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
• High level of persistence and patience, especially when dealing with administrative hurdles or external providers.
• Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
• Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.

Preferred Qualifications

• Previous experience in property, construction, or lettings.
• Familiarity with UK administrative processes or utility company structures.
• Experience in a remote operations role supporting a UK‑based business.

Skills & Competencies

• Project Management – Ability to create, track, and deliver project plans on time.
• Communication – Clear, concise, and professional communication across multiple channels.
• Problem Solving – Proactive identification of issues and independent resolution before escalation.
• Tech Savvy – Comfortable with new software, apps, and digital workflows.
• Adaptability – Thrive in a fast‑moving environment with shifting priorities.
• Attention to Detail – Ensure every document, email, and task is accurate and complete.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Virtual Assistant – Property Operations, you will:

• Gain hands‑on experience in the UK property conversion market, a niche yet rapidly growing sector.
• Develop advanced project management skills that are transferable to any industry.
• Access to a global network of professionals and mentors through our peer community.
• Participate in quarterly learning workshops covering topics such as advanced Excel, stakeholder management, and digital transformation.
• Earn a clear career path that can lead to roles such as Project Manager, Operations Lead, or even a senior consultancy position.

Work Environment & Company Culture

brighthush champions a culture of autonomy, collaboration, and continuous improvement. You will work in a fully remote setting, supported by:

• Regular virtual team huddles and cross‑functional meetings.
• An open‑door communication policy – your voice matters.
• Flexible work hours within UK business hours to accommodate your personal schedule.
• A supportive onboarding process that includes a six‑week training program and a dedicated mentor.
• A vibrant community of high‑performing professionals across sales, tech, and operations.

Compensation & Benefits

We offer a competitive salary range of £30,000‑£45,000 per annum, commensurate with experience and responsibilities. In addition to base pay, you will receive:

• Performance‑based bonuses tied to project milestones.
• Fully remote work setup stipend (laptop, headset, ergonomic accessories).
• Health and wellness allowance to support your physical and mental well‑being.
• Unlimited paid time off policy to maintain work‑life balance.
• Access to our global learning platform and professional development courses.
• Regular team‑building events and virtual coffee breaks.

How to Apply

Ready to take the next step in your career? Click the link below to submit your application. We look forward to learning how your skills and passion can contribute to brighthush’s mission of connecting top talent with global opportunities.

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Closing

As a Virtual Assistant – Property Operations at brighthush, you will be at the heart of a dynamic, high‑impact consultancy that transforms properties across the UK. Your meticulous attention to detail, proactive communication, and relentless drive for excellence will ensure that every project runs smoothly from start to finish. Join us and become part of a global network that values innovation, collaboration, and professional growth.

We can’t wait to meet you and explore how you can help shape the future of property operations with brighthush.