Dynamic Part‑Time Customer Support Agent – Remote, Commission‑Based, Sports & Lifestyle Awards Industry – Earn Extra Income from Home

About brighthush and the Thriving Awards Industry

brighthush is a trailblazer in the sports, leisure, and lifestyle awards sector, boasting a legacy of 45 years of excellence. With a nationwide footprint and a reputation for delivering premium trophies, medals, and commemorative awards, brighthush has become synonymous with quality, speed, and customer satisfaction. Our interactive webstore, backed by a dedicated team of local customer champions, ensures that every league, club, team, or corporate client receives a truly “local shop” experience, no matter where they are in the United Kingdom.

As the industry evolves, brighthush remains at the forefront, leveraging cutting‑edge technology and a customer‑centric approach to stay ahead of the competition. Whether you’re a seasoned sales professional or a motivated self‑starter, this role offers a unique opportunity to join a dynamic, growth‑oriented organization that values innovation, integrity, and personal development.

Why Join brighthush?

• Uncapped Commission Structure: Your earnings are directly tied to your performance – the more you sell, the more you earn.
• Flexible Work‑From‑Home Environment: Work on your own schedule, from the comfort of your home, and enjoy the freedom to balance work and life.
• Comprehensive Training & Ongoing Support: We provide full onboarding, continuous coaching, and access to a cloud‑based platform that empowers you to manage leads, track progress, and close deals efficiently.
• Career Growth Opportunities: Demonstrate your potential and move into senior sales, account management, or leadership roles within brighthush.
• Community & Culture: Join a team that celebrates achievements, encourages collaboration, and fosters a supportive, inclusive workplace.

Key Responsibilities

As a Customer Support Agent for brighthush, you will play a pivotal role in driving revenue growth and enhancing customer satisfaction. Your day‑to‑day tasks will include:

• Lead Generation & Prospecting: Identify and engage potential clients across the UK, using a combination of cold outreach, social media, and referral networks.
• Territory Management: Own a defined geographic area, develop a deep understanding of local markets, and tailor your approach to meet regional needs.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalized experience.
• Market Intelligence: Act as brighthush’s eyes and ears on the ground, reporting trends, competitor activity, and customer feedback to inform strategy.
• Value Proposition Delivery: Communicate brighthush’s unique selling points – speed of delivery, extensive product range, and exceptional customer service – to close deals.
• Target Achievement & Exceedance: Meet or surpass monthly and quarterly sales targets, contributing to the overall success of the sales team.
• CRM & Data Management: Maintain accurate records in our cloud‑based CRM, ensuring all interactions, follow‑ups, and sales activities are logged.

Essential Qualifications & Experience

We’re looking for individuals who bring a blend of enthusiasm, professionalism, and a passion for sports and lifestyle. The ideal candidate will possess:

• High confidence and a personable demeanor that resonates with diverse audiences.
• Strong digital literacy – comfortable navigating web platforms, email, and data tools.
• Organizational discipline and the ability to manage time effectively in a remote setting.
• An interest in sports, community events, or leisure activities – this fuels authentic conversations with clients.
• Previous experience in sales, customer service, or a related field is a plus but not mandatory; we value a willingness to learn and adapt.

Preferred Skills & Competencies

While we welcome a wide range of backgrounds, the following skills will give you a competitive edge:

• Excellent verbal and written communication skills.
• Proficiency in using CRM systems and Microsoft Office / Google Workspace.
• Problem‑solving mindset and the ability to handle objections with confidence.
• Self‑motivation and a results‑driven attitude.
• Team collaboration – while working remotely, you’ll still be part of a vibrant, supportive sales community.

Infrastructure & Technical Requirements

To succeed in this role, you’ll need a reliable home office setup:

• High‑speed broadband connection (minimum 10 Mbps).
• Computer or laptop with a stable internet connection.
• Telephone or VoIP system for client calls.
• Quiet, dedicated workspace free from distractions.

Compensation, Perks, and Benefits

Our compensation model is designed to reward performance and dedication:

• Commission‑Only Structure: Earn between £5,000 and £20,000 per year, based on your sales volume.
• Uncapped commissions – there’s no ceiling to your earning potential.
• Commission paid on retained business, ensuring long‑term income streams.
• Bonus schemes after six months of proven performance.
• Access to a cloud‑based sales platform that allows you to work whenever and wherever you choose.
• Full training and ongoing support from experienced mentors.
• Opportunity to work part‑time or full‑time, depending on your availability and goals.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you grow in this role, you may explore:

• Senior Sales Representative – leading larger accounts and complex deals.
• Account Manager – building long‑term relationships with key clients.
• Team Lead – mentoring new hires and shaping sales strategies.
• Sales Manager – overseeing regional teams and driving overall revenue targets.
• Cross‑functional roles in marketing, product development, or customer success, leveraging your industry knowledge.

Work Environment & Company Culture

brighthush prides itself on a culture that blends professionalism with a relaxed, supportive atmosphere. Key cultural pillars include:

• Inclusivity: We celebrate diversity and encourage every voice to be heard.
• Collaboration: Even in a remote setting, we maintain regular virtual team meetings, brainstorming sessions, and knowledge‑sharing forums.
• Recognition: Outstanding performers receive public acknowledgment, bonuses, and opportunities for career advancement.
• Work‑Life Balance: Flexible hours and remote work empower you to manage personal commitments while achieving professional success.

How to Apply

If you’re ready to join a forward‑thinking organization, drive your own earnings, and make a tangible impact in the sports and lifestyle awards sector, we want to hear from you. Click the link below to submit your application and take the first step toward a rewarding career with brighthush.