Dynamic Remote Virtual Assistant – Marketing, Sales, Administration & Customer Support Specialist – Colombia – Join brighthush

Welcome to brighthush – Empowering Businesses Through Digital Innovation

At brighthush, we’re more than a company; we’re a global movement dedicated to unlocking the full potential of businesses through cutting‑edge digital solutions. With a presence in over 30 countries, our culture is built on creativity, collaboration, and continuous improvement. We’re redefining how organizations connect with customers, streamline operations, and drive sustainable growth. Our mission is simple yet powerful: to bring clarity, efficiency, and measurable impact to every project we touch.

Why Remote Work with brighthush?

As a remote‑first organization, brighthush offers the freedom to work from anywhere while staying connected to a vibrant, diverse team that values every voice. We invest heavily in professional development, provide access to the best tools, and celebrate achievements through regular recognition programs. If you thrive in a fast‑paced environment, love learning new skills, and want to make a tangible impact from the comfort of your own home, brighthush is the place for you.

About the Role

We’re looking for a highly motivated Dynamic Remote Virtual Assistant who can seamlessly juggle marketing, sales, administrative, and customer support responsibilities. In this multifaceted role, you will be the linchpin that keeps our core functions running smoothly, enabling our teams to focus on strategy, innovation, and client success.

Key Responsibilities

As a central hub of activity, your day‑to‑day tasks will span across four critical domains:

Marketing

• Assist with social media management and content scheduling across platforms such as LinkedIn, Instagram, and Twitter.
• Support email marketing initiatives, including list segmentation, template creation, and performance analysis.
• Conduct online research on industry trends, competitor activities, and emerging opportunities to inform strategy.
• Help create engaging blog posts, case studies, and whitepapers that showcase our thought leadership.
• Track and report on key marketing metrics, providing actionable insights to the marketing team.

Sales

• Help generate and qualify leads through research, outreach, and data enrichment.
• Maintain and update CRM records, ensuring data accuracy and timely follow‑ups.
• Collaborate with the sales team to craft personalized outreach campaigns and track conversion metrics.
• Assist in preparing sales presentations, proposals, and contract documentation.
• Coordinate post‑sale follow‑ups and upsell opportunities.

Administrative

• Manage day‑to‑day email inboxes, schedule meetings, and coordinate travel arrangements.
• Perform data entry, document creation, spreadsheet maintenance, and report generation.
• Maintain accurate records and databases, ensuring compliance with data protection standards.
• Support HR functions such as onboarding documentation and benefits administration.
• Organize virtual events, webinars, and internal workshops.

Customer Service

• Respond promptly to customer inquiries via email, chat, or other communication channels.
• Resolve basic customer concerns, document interactions, and flag escalations to the appropriate teams.
• Keep customer information up to date in the CRM and support the creation of knowledge base articles.
• Collect and analyze customer feedback to identify improvement opportunities.
• Assist in the development and maintenance of customer support SOPs.

Essential Qualifications

• Proven experience as a Virtual Assistant or in a similar remote support role.
• Exceptional written and verbal communication skills in Spanish and English.
• Strong organizational abilities with meticulous attention to detail.
• Capacity to multitask, prioritize, and manage deadlines in a fast‑paced environment.
• Proficiency with productivity tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., Asana, Trello).
• Basic understanding of CRM systems (e.g., HubSpot, Salesforce) and email marketing platforms (e.g., Mailchimp, ActiveCampaign).
• Self‑motivated, proactive, and comfortable working independently.

Preferred Qualifications

• Experience in a B2B SaaS or digital marketing agency setting.
• Knowledge of SEO, content marketing, and social media analytics.
• Familiarity with data visualization tools such as Google Data Studio or Tableau.
• Experience with customer support ticketing systems (e.g., Zendesk, Freshdesk).
• Basic graphic design skills using Canva or Adobe Creative Cloud.
• Previous experience managing remote teams or coordinating cross‑functional projects.

Skills & Competencies

• Excellent time‑management and prioritization skills.
• Strong analytical mindset with the ability to interpret data and provide insights.
• High emotional intelligence and customer‑centric approach.
• Adaptability to changing priorities and emerging technologies.
• Proactive problem‑solving and decision‑making abilities.
• Team‑player attitude with a collaborative spirit.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Virtual Assistant, you’ll gain exposure to multiple business functions, positioning you for future roles such as:

• Marketing Coordinator or Specialist
• Sales Operations Analyst
• Customer Success Manager
• Project Manager or Operations Lead
• Product Marketing or Growth Manager

We offer ongoing training, mentorship programs, and access to industry conferences and certifications. Your growth is our priority, and we’ll support you every step of the way.

Work Environment & Company Culture

Our remote culture is built on trust, transparency, and a shared commitment to excellence. You’ll enjoy:

• Flexible working hours that accommodate your personal rhythm.
• Regular virtual coffee chats, team‑building activities, and hackathons.
• A collaborative platform where ideas are welcomed and celebrated.
• Access to the latest tools and technology to streamline your workflow.
• A culture that values work‑life balance, mental health, and personal well‑being.

Compensation, Perks & Benefits

While the exact salary will be discussed during the interview process, brighthush offers a competitive compensation package that includes:

• Base salary commensurate with experience and market standards.
• Performance‑based bonuses and incentive programs.
• Health and wellness stipend to support your physical and mental health.
• Professional development budget for courses, certifications, and conferences.
• Annual tech stipend for equipment upgrades and home office setup.
• Paid time off, including vacation, sick leave, and personal days.
• Access to a global network of peers and mentors.

How to Apply

If you’re ready to bring your energy, creativity, and organizational prowess to a forward‑thinking, remote‑first company, we’d love to hear from you. Click the link below to submit your application and join the brighthush family.

Apply for this job

Closing Statement

At brighthush, we’re building a future where innovation meets impact. If you’re passionate about marketing, sales, administration, and customer support—and you thrive in a dynamic, remote environment—this is the opportunity to elevate your career while making a real difference. Join us and help shape the next wave of digital transformation.