Experienced Part‑Time Customer Support Agent – Remote, Commission‑Based, Sports & Leisure Industry

About brighthush

brighthush is a trailblazer in the sports, leisure, and lifestyle sector, delivering an unrivalled selection of awards, trophies, and commemorative items across the United Kingdom. With a heritage spanning over four decades, brighthush has cultivated a reputation for exceptional customer service, remarkable value, and a truly “local shop” experience powered by cutting‑edge technology. Our interactive webstore, coupled with a network of dedicated Customer Champions in every region, ensures that every league, team, club, or corporation receives personalised support and swift, reliable delivery.

As we continue to evolve in a rapidly changing market, brighthush is looking for motivated, people‑centric professionals to join our dynamic team. If you thrive in a flexible, remote environment and are eager to help teams celebrate their achievements, we invite you to explore this exciting opportunity.

Why Join brighthush?

• Flexible, Remote Work: Work from the comfort of your own home, on a schedule that fits your lifestyle.
• Unlimited Earnings: Earn uncapped commission on every sale you generate, with the potential to reach £20,000+ per year.
• Comprehensive Training: Receive full onboarding, ongoing support, and access to cloud‑based tools that let you work whenever you want.
• Career Growth: Proven track record of internal advancement – start as a Customer Support Agent and progress to Territory Manager, Sales Lead, or even a regional leadership role.
• Inclusive Culture: Join a team that values collaboration, innovation, and a passion for sport and community.

Key Responsibilities

As a Remote Customer Support Agent, you will play a pivotal role in driving sales, nurturing customer relationships, and representing brighthush’s brand across your assigned territory.

• Generate new leads and convert prospects into loyal customers through proactive outreach and follow‑ups.
• Manage and grow a defined territory, ensuring consistent market penetration and brand visibility.
• Guide customers through the entire purchasing journey – from product selection and customization to order placement and post‑sale support.
• Act as brighthush’s eyes and ears on the ground, gathering market intelligence, customer feedback, and competitor insights.
• Uphold brighthush’s core values of integrity, excellence, and community engagement in every interaction.
• Set, track, and exceed monthly and quarterly sales targets, leveraging data-driven strategies to optimize performance.
• Collaborate with the central marketing and logistics teams to ensure seamless order fulfillment and customer satisfaction.

Essential Qualifications

• Strong, personable communication style with a natural ability to build rapport.
• Comfortable navigating the internet, CRM systems, and data‑driven tools.
• Passion for sport, leisure, or community activities – an understanding of the needs and aspirations of teams and clubs.
• Highly organized, disciplined, and self‑motivated – able to manage time effectively in a remote setting.
• Basic computer literacy and reliable broadband connection.
• Telephone and email proficiency – comfortable handling inbound and outbound customer interactions.

Preferred Experience & Skills

• Previous experience in sales, customer service, or a related field – no prior sales experience required, but a proven track record of meeting or exceeding targets is a plus.
• Knowledge of e‑commerce platforms, order management systems, or CRM software.
• Experience working remotely or in a flexible, part‑time capacity.
• Strong problem‑solving skills and the ability to handle challenging customer scenarios with professionalism.
• Fluency in English; additional languages are an asset.

What You’ll Gain

At brighthush, we believe in investing in our people. As a member of our team, you’ll enjoy:

• Uncapped commission structure – the more you sell, the more you earn.
• Commission paid on retained business, ensuring long‑term income from repeat customers.
• Performance‑based bonus schemes after six months of successful sales activity.
• Full training and ongoing support from experienced mentors.
• Access to a cloud‑based platform that lets you work from anywhere, at any time.
• Opportunities for professional development – workshops, webinars, and industry conferences.
• Potential for career progression into higher‑level sales or management roles.

Work Environment & Culture

brighthush fosters a collaborative, inclusive, and energetic culture. Even though you’ll be working remotely, you’ll be part of a vibrant community that celebrates achievements, shares best practices, and supports one another. We value work‑life balance, encourage continuous learning, and reward innovation. Our team is passionate about sport and community, and we’re committed to making a positive impact through our products and services.

Compensation & Benefits

Salary: £5,000 – £20,000 per year (commission only). The exact figure depends on your sales performance and the volume of retained business. Because the commission is uncapped, top performers routinely exceed the upper range.

Benefits include:

• Flexible working hours – choose when you work to fit your personal commitments.
• Remote work – no commuting, no office overhead.
• Full training and support – we equip you with the tools and knowledge you need to succeed.
• Performance bonuses and incentive schemes after six months.
• Access to a supportive network of colleagues and mentors.
• Opportunities for career advancement within brighthush.

Required Infrastructure

• Reliable, high‑speed internet connection.
• Computer or laptop capable of running web‑based applications.
• Telephone – either a landline or a reliable VoIP solution.
• Quiet, suitable home workspace.

How to Apply

If you’re ready to join a forward‑thinking, customer‑centric organization and earn a substantial income from the comfort of your home, we’d love to hear from you. Click the link below to submit your application and take the first step toward a rewarding career with brighthush.

Apply to brighthush Today

Join brighthush – Where Passion Meets Opportunity

At brighthush, we’re more than just a trophy retailer – we’re a community of people who celebrate achievements, support local teams, and inspire excellence. If you’re driven, customer‑focused, and eager to grow your earnings in a flexible, remote role, this is the perfect opportunity for you. Apply now and become part of a brand that values your talent, rewards your hard work, and offers limitless potential for growth.