Experienced Virtual Assistant – Senior Home Care Scheduling & Talent Acquisition Specialist – Remote, Full‑Time Role at brighthush

About brighthush and the Future of Home Care

brighthush is a pioneering force in the rapidly evolving home‑care industry. Our mission is simple yet profound: empower seniors and their families to live with dignity, independence, and peace of mind. To achieve this, we have built a trusted network of compassionate caregivers, cutting‑edge technology platforms, and a culture that places empathy at the heart of every interaction. As the aging population expands, the demand for high‑quality, personalized in‑home support is skyrocketing, and brighthush is uniquely positioned to meet that demand with innovative solutions that blend human touch with digital efficiency.

Our commitment to continuous improvement, rigorous quality standards, and community engagement has earned us a reputation as a leader in redefining how aging populations receive care. We are not just a service provider; we are a movement that champions the rights of seniors to age gracefully in the comfort of their own homes.

Why Join brighthush?

• Impactful Work: Every schedule you create and every caregiver you recruit directly improves the daily lives of seniors and their families, delivering tangible, heartfelt outcomes.
• Clear Career Pathways: Begin as a Virtual Assistant and advance to roles such as Scheduling Manager, Talent Acquisition Lead, Operations Director, or even senior leadership positions within the organization.
• Culture of Care: At brighthush, empathy, collaboration, and continuous learning are not buzzwords—they are lived values that shape our decisions, policies, and daily interactions.
• Flexible Remote Work: Operate from anywhere with a reliable internet connection and a computer setup, enjoying a schedule that respects work‑life balance.
• Competitive Compensation: Starting at $7 per hour with overtime eligibility, performance‑based bonuses, and a comprehensive benefits package.
• Professional Development: Access to mentorship, training modules, industry conferences, and a stipend for continued education.

Key Responsibilities

As the Virtual Assistant who serves as the operational heartbeat of brighthush, you will be entrusted with a blend of scheduling precision, talent acquisition expertise, and administrative excellence. Your daily responsibilities will include, but are not limited to:

• Coordinating caregiver schedules across multiple geographic regions, ensuring optimal coverage for all client needs while respecting caregiver preferences and availability.
• Recruiting, screening, and onboarding new caregivers, Certified Nursing Assistants (CNAs), and support staff through targeted outreach, resume evaluation, and structured interview processes.
• Conducting initial phone interviews, assessing candidate suitability, and presenting qualified prospects to senior hiring managers.
• Managing real‑time call‑outs, shift swaps, and last‑minute staffing requests with swift, solution‑focused communication.
• Maintaining clear, timely, and compassionate communication with caregivers, clients, and internal teams via email, phone, and our proprietary messaging platform.
• Assisting with a variety of administrative tasks, including data entry, document preparation, compliance reporting, and the generation of performance dashboards.
• Updating client and caregiver information in brighthush’s scheduling and CRM systems, ensuring data integrity, accuracy, and confidentiality.
• Analyzing scheduling trends and staffing metrics to identify opportunities for process improvement and cost optimization.
• Collaborating with the Operations and Quality Assurance teams to ensure that all placements meet brighthush’s high standards for care quality and regulatory compliance.

Essential Qualifications

• Minimum of 2 years of experience working for a home‑care agency, home‑health agency, or healthcare staffing firm, with a focus on scheduling and/or recruiting.
• Demonstrated hands‑on experience with caregiver scheduling software, applicant tracking systems, or related platforms.
• Exceptional written and verbal communication skills in English, with a professional phone etiquette and a courteous, empathetic demeanor.
• Reliable high‑speed internet connection and a computer setup capable of running multiple applications simultaneously (e.g., scheduling software, CRM, video conferencing tools).
• Proven ability to multitask effectively in a fast‑paced, remote environment while maintaining meticulous attention to detail.
• Self‑motivated, dependable, and able to work independently with minimal supervision.
• Strong organizational skills and a demonstrated ability to prioritize competing demands.

Preferred Qualifications

• Experience using brighthush’s proprietary scheduling platform (formerly known as brighthush) or similar home‑care scheduling tools.
• Track record of successfully handling caregiver call‑outs, shift swaps, and emergency staffing scenarios.
• Background in healthcare staffing, human resources, or talent acquisition within the senior‑care sector.
• Familiarity with state and federal regulations governing home‑care services, including background check procedures and caregiver licensing requirements.
• Certification in Human Resources (e.g., SHRM‑CP, PHR) or related professional development courses.

Core Competencies & Skills

• Organizational Excellence: Ability to juggle multiple schedules, deadlines, and priorities without sacrificing accuracy.
• Communication Mastery: Clear, concise, and professional communication across email, phone, and instant‑messaging channels.
• Problem‑Solving Acumen: Quick, decisive thinking to resolve scheduling conflicts, staffing shortages, and unexpected client needs.
• Tech Savvy: Proficiency with scheduling software, Customer Relationship Management (CRM) systems, Microsoft Office Suite, and video‑conference platforms.
• Empathy & Compassion: Deep understanding of the emotional dimensions of caregiving and client relationships, enabling you to act with sensitivity and respect.
• Team Collaboration: Ability to work seamlessly with internal teams (Operations, Quality Assurance, Finance) and external partners (caregivers, families, healthcare providers).
• Data‑Driven Mindset: Comfort interpreting staffing metrics, generating reports, and using data to inform process improvements.

Career Growth & Learning Opportunities

brighthush is committed to nurturing talent and providing clear pathways for advancement. As a Virtual Assistant, you will have access to a robust suite of development resources designed to accelerate your career:

• Mentorship Programs: Pairing with seasoned scheduling and recruiting professionals who will guide you through complex scenarios and share industry best practices.
• Training Modules: Structured learning paths covering advanced scheduling software, talent acquisition strategies, compliance regulations, and leadership fundamentals.
• Professional Development Stipend: Annual budget to attend conferences, webinars, or enroll in certification courses relevant to home‑care operations and HR.
• Internal Mobility: Transparent promotion tracks to roles such as Scheduling Lead, Talent Acquisition Specialist, Operations Manager, or Director of Care Services.
• Innovation Labs: Opportunities to contribute to process‑improvement initiatives, pilot new technology solutions, and present ideas to senior leadership.

Work Environment & Culture at brighthush

Our remote‑first culture is built on four foundational pillars that shape every interaction and decision:

• Empathy: We treat every client, caregiver, and teammate with genuine respect, understanding, and compassion.
• Transparency: Open communication channels, clear expectations, and regular feedback loops ensure that everyone is aligned and informed.
• Flexibility: While we maintain high standards for service delivery, we recognize the importance of work‑life balance and provide flexible scheduling options.
• Continuous Improvement: A culture of learning where feedback is welcomed, and professional growth is actively supported.

Our virtual office is equipped with collaborative tools, regular team huddles, and virtual social events that foster connection and camaraderie despite geographic distance.

Compensation, Perks, and Benefits

In addition to a competitive hourly wage of $7 (with overtime eligibility and performance‑based bonuses), brighthush offers a comprehensive benefits package designed to support your health, financial security, and personal well‑being:

• Health, Dental, and Vision Insurance: Options for full‑time employees, with contributions toward premiums.
• Paid Time Off (PTO) & Flexible Scheduling: Generous vacation accrual, sick leave, and the ability to adjust work hours to accommodate personal needs.
• Retirement Savings Plan: Access to a 401(k) with employer matching contributions.
• Professional Development Stipend: Annual budget for courses, certifications, or industry conferences.
• Employee Recognition Programs: Quarterly awards, spot bonuses, and public acknowledgment of outstanding contributions.
• Technology Allowance: Reimbursement for home‑office equipment, high‑speed internet, and ergonomic accessories.
• Wellness Initiatives: Access to virtual fitness classes, mental‑health resources, and employee assistance programs.

How to Apply

If you are organized, dependable, and passionate about making a tangible impact on the lives of seniors, we invite you to join brighthush. To apply, please submit your resume, a cover letter highlighting your relevant experience, and any supporting documentation through our career portal.

Apply Now at brighthush Careers

Conclusion – Become a Catalyst for Compassionate Care

At brighthush, we are more than a service provider; we are a community dedicated to enhancing the lives of seniors and their families. Your role as a Virtual Assistant will be instrumental in ensuring that every caregiver is perfectly matched to each client, that staffing challenges are swiftly resolved, and that our mission of dignified, independent aging continues to thrive. If you are ready to bring your organizational talent, recruiting acumen, and heartfelt empathy to a purpose‑driven organization, we encourage you to apply today. Join us, and help shape the future of home care—one schedule, one caregiver, one senior at a time.