Field Service Technician
Company Description
Intermountain Electronics (IE) provides custom-engineered, packaged equipment to industrial markets, with a focus on reliable and efficient power distribution solutions. The company specializes in designing, manufacturing, automating, and testing power distribution equipment for OEMs and mission-critical applications in the oil & gas and mining industries. IE delivers smart, practical turnkey systems tailored to meet the unique operational requirements of each client. Team members collaborate with customers across diverse industrial environments, supporting projects that demand high standards of safety, performance, and technical excellence. Role Description This is a full-time remote role for a Field Service Technician. The Field Service Technician will travel to customer sites to install, commission, inspect, maintain, and repair power distribution and related electrical equipment. Daily responsibilities include troubleshooting electrical and control systems, performing diagnostic tests, documenting service activities, and communicating findings and recommendations to customers and internal teams. The role involves coordinating with engineering and manufacturing teams to resolve technical issues, provide feedback from the field, and support continuous improvement of IE products. The technician will also uphold safety standards, follow applicable codes and procedures, and deliver professional customer service in a variety of industrial environments.
Qualifications
Candidates should possess strong technical skills in electrical systems, industrial equipment maintenance, and troubleshooting of power distribution and control systems. Candidates should possess skills in reading and interpreting electrical schematics, wiring diagrams, and technical documentation, along with accurate reporting of service work. Candidates should possess skills in customer service, clear communication, and collaboration with cross-functional teams to resolve field issues. Candidates should possess skills related to safety practices, adherence to industry standards, and working effectively in industrial and remote site environments. Relevant qualifications include prior field service or technician experience in industrial, mining, or oil & gas settings; vocational/technical training or an associate degree in electrical, electronics, or a related discipline. Additional beneficial qualifications include familiarity with automation and control systems, basic computer proficiency, a valid driver’s license, and the ability to travel regularly to customer locations.