Human Resources Manager (Remote)

Position summary Lead a team of HR Business Partners and an HR Operations Specialist for a workers' compensation insurance and services organization. You will oversee employee relations and performance management, advise leaders on complex workplace matters, and support consistent HR practices across the business. Leadership and responsibilities Build productive relationships with stakeholders at every level and develop a strong understanding of business priorities. Lead, coach, and develop HR Business Partners and the HR Operations Specialist. Drive employee engagement and support a respectful, inclusive workplace. Improve HR policies, processes, and programs covering performance management, merit increases, promotions, career development, and headcount planning. Handle escalated employee relations matters, directly managing complex or sensitive cases and partnering with HR leadership on resolution. Conduct or oversee formal investigations, ensuring thorough documentation and appropriate resolution. Advise leaders and employees on employee relations and performance management. Partner with Learning & Development to address training needs identified through workplace and performance trends. Lead the annual performance review and compensation planning cycle with Compensation and HR leadership. Oversee leave of absence, FMLA, ADA accommodation, and workers' compensation programs administered by the HR Operations Specialist. Partner with Legal and HR Operations to maintain and consistently apply HR policies. Analyze employee relations and HR data to identify trends and inform recommendations. Ensure compliance with applicable employment laws and requirements, including ADA, FMLA, and EEO. Support responsible adoption of AI and emerging HR technology, retaining appropriate human review and discretion. Support organizational HR initiatives and directly serve a business unit or client group when needed. Develop the departmental budget and monitor spending. Required background At least 10 years of relevant HR experience, including employee relations and performance management. At least 5 years of experience managing and leading HR teams. Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience. Working knowledge of employee relations investigations, leave of absence, ADA accommodations, and workers' compensation program oversight. Experience researching, writing, and presenting information clearly across multiple formats. Excellent written and verbal communication, analytical, and problem-solving skills. Ability to prioritize competing demands while maintaining professionalism, tact, and sound judgment. Comfort using AI tools in daily HR work and identifying when human review is required. Experience with Microsoft Office. Preferred certification SPHR or SHRM-SCP certification.