Independent Freight Sales Agent

Company Description

The Armstrong Company began in 1957 as a small, family-owned moving business in Memphis and has grown into a global logistics leader. Over three generations, the organization has expanded from a single warehouse and a modest loan into a network of dedicated partners delivering comprehensive logistics and transportation solutions. The company’s growth is driven by a culture of commitment, innovation, and long-term investment in people and customer relationships. Armstrong is focused on providing flexible, customer-centered services designed around each client’s needs. The guiding principle remains clear: at Armstrong, the world moves around the customer. Role Description The Independent Freight Sales Agent is a full-time remote role responsible for generating new freight business and managing existing customer relationships. Uncapped commission! Day-to-day activities include prospecting and qualifying leads, preparing and presenting freight quotes, and negotiating rates and service terms with shippers and carriers. The agent will coordinate closely with operations and logistics teams to ensure accurate booking, timely pickup and delivery, and resolution of any service issues. The role involves maintaining a strong sales pipeline, tracking performance metrics, and providing regular updates and insight to internal stakeholders. The Independent Freight Sales Agent is expected to work autonomously, develop a personal book of business, and deliver consistent revenue growth while upholding Armstrong’s service standards.

Qualifications

Demonstrated freight, logistics, or transportation sales experience, with a proven ability to develop and close new business opportunities. Strong skills in prospecting, lead qualification, and relationship management, with the ability to build trust and long-term partnerships. Solid negotiation, pricing, and contract discussion abilities, including comfort discussing margins, rates, and service commitments. Effective communication and presentation skills, both written and verbal, with attention to detail and follow-through. Ability to work independently in a remote setting, manage time effectively, and maintain a robust sales pipeline and CRM records. General understanding of freight modes (LTL, FTL, intermodal, international) and logistics processes; prior industry experience is highly beneficial. Basic proficiency with standard business software (e.g., email, spreadsheets, CRM tools) and the ability to learn company systems quickly. High level of integrity, customer focus, and professionalism, with willingness to align with Armstrong’s service and ethical standards. Relevant education or training in business, supply chain, logistics, or a related field is preferred but not required when offset by strong experience.