Inside Sales Manager – II

Job Description:

• Manage larger teams, managers, areas, or customers with broad scope or impact
• Set organizational direction and work prioritization
• Lead people development, cost management, and alignment with business goals
• Coach and mentor direct reports and non-direct reports as needed
• Manage the FPR process for company employees
• Manage team and individual performance
• Advise management and peers on organizational, technical, and strategic matters
• Create strategic business plans aligned with Business Unit and Corporate objectives
• Ensure proposed projects receive appropriate support
• Assign responsibilities and provide direction, leadership, and coaching
• Remove barriers to enable direct reports to achieve objectives
• Create an environment conducive to individual growth and high performance
• Achieve diversity and other HR goals
• Generate inside selling activity, maintain customer relationships, develop new business opportunities, and increase market share

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience
• Master's or advanced degree in a related field may be held
• Typically 10+ years of relevant experience
• Workforce management/development
• Managing managers
• Leadership
• Strategic planning
• Negotiation skills
• Influencing others
• Escalation management and customer relationship-building
• Knowledge of corporate capabilities and outsourcing industry norms
• Business analysis and planning
• Financial/cost management
• General project management
• General understanding of technology in direct responsibility and related technologies
• Knowledge of industry and market trends

Benefits:

• Comprehensive health, financial, and emotional wellbeing benefits
• Personal and professional development programs
• Flexible work arrangements to manage work and personal needs
• Inclusive workplace culture
• Disability accommodations during the application or interview process