Manager, Systems Software
SRI Resources has an immediate long term contract job opportunity for a Manager, Systems Software with a major organization in Orlando, FL. Position is fully remote. Candidate must be in the USA. 12 month contract Position General Summary: The Manager leads and provides subject matter expertise for the implementation, operation, and support of enterprise technology services and related applications. The Manager is charged with being responsible for all technology systems related used in the daily business of the organization; this may include systems such as telephones, voicemail, automated call direction, local and wide area networks, Internet services, technology security appliances, file, database and application servers and related business applications such as email, anti-virus, network security, monitoring and line of business software applications. The Manager provides leadership in these areas and will provide direct consultative support to the Director, IT Services and manage designated IT vendor relationships. Essential Position Functions: - Provide leadership role in the implementation, operation and support of infrastructure services; including server, network and telephony devices and related applications - Provide leadership for 2nd tier support for technology systems within the enterprise - Lead recommendations for enhancing approaches for systems support services - Develop and manage effective working relationships with other departments, groups and personnel within the organization and with vendors - Analyze performance of technology systems and take action to correct deficiencies - Participate in the development and implementation of processes that improve efficiency and enhance productivity - Review workload and staffing requirements, make recommendations regarding employment, promotions, salary adjustments, and termination - Direct staff and the activity of others during the testing, monitoring and installation of new systems and major system releases - Perform employee counseling and work performance evaluations as required - Provide a minimum of weekly status report update for current projects - Manage, control