Mid-Level Data Analyst – Customer Support & Experience Insights – SQL, BI, and Operational Impact
About brighthush
brighthush is a trailblazing gaming marketplace that empowers millions of gamers worldwide to discover, purchase, and enjoy a diverse catalog of titles from indie creators and major studios alike. With a steadfast commitment to trust, safety, and market accessibility, brighthush has cultivated a vibrant ecosystem where players, developers, and community members thrive together. Our platform is built on cutting‑edge technology, data‑driven decision making, and a culture that celebrates creativity, collaboration, and continuous improvement.
Why Join brighthush?
Impactful Work
As a Data Analyst in our Customer Support & Experience team, you will be at the heart of the customer journey. Your insights will shape the way we respond to player inquiries, optimize support workflows, and ultimately elevate the overall experience on brighthush. Every metric you analyze, every report you deliver, and every recommendation you champion will directly influence the satisfaction of millions of users and the success of our marketplace.
Career Growth
At brighthush, we believe that talent should never be static. Our career ladder is designed to empower analysts to evolve into senior analytics roles, data science positions, product strategy, or even leadership tracks. We provide clear pathways, mentorship programs, and cross‑functional projects that expose you to new domains and broaden your skill set.
Learning & Development
We invest heavily in your professional growth. From tuition reimbursement for relevant courses and certifications to sponsorship for industry conferences, you’ll have the resources to stay ahead of emerging trends in data science, machine learning, and customer experience. Our internal knowledge‑sharing sessions, hackathons, and “innovation days” encourage you to experiment, learn, and bring fresh ideas to the table.
Work Environment & Culture
brighthush is a fully remote, globally distributed team that values flexibility, autonomy, and inclusion. We operate on a results‑oriented model, trusting you to manage your own schedule while staying connected through regular stand‑ups, virtual coffee chats, and collaborative tools. Our culture is built on transparency, curiosity, and a shared passion for gaming and data.
Compensation & Benefits
We offer a competitive salary range of EUR 45,240 – 48,900 per year, commensurate with experience and skill level. In addition to base pay, you’ll receive:
- Performance‑based bonuses tied to key metrics and project outcomes.
- Equity options that allow you to share in brighthush’s long‑term success.
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
- Generous paid time off, flexible holidays, and a generous parental leave policy.
- Tuition reimbursement for courses that enhance your analytical and technical expertise.
- Access to a global network of peers, mentors, and industry experts.
Role Overview
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