Partnerships Manager - BPO & Workforce
Compensation & Employment Details Monthly Compensation: $9,000–$9,500 gross Employment Type: Fixed-term, project-funded Contract Duration: 18 months Work Arrangement: Remote Eligible Locations: New York or New Jersey; Dallas, Houston, or Austin, Texas. We are seeking a results-driven Partnerships Manager – BPO & Workforce Development to lead US market engagement, develop strategic partnerships, and unlock outsourcing opportunities for Nigeria-based operators and workforce development program beneficiaries.This is an exciting opportunity for a commercially minded professional who can bridge the gap between US market demand and emerging workforce talent, helping connect businesses with the skills and capabilities they need.
About the Role
The Partnerships Manager will lead US-facing stakeholder engagement, develop and manage buyer pipelines, identify outsourcing opportunities, and facilitate strategic collaborations across the business process outsourcing (BPO) and technology-enabled services ecosystem. Working closely with research, policy, program, and communications teams, you will translate market insights into actionable opportunities while building relationships with corporate buyers, business networks, diplomatic stakeholders, and ecosystem partners.
Key Responsibilities
Strategic Partnerships & Business Development Develop and execute a US market engagement strategy targeting priority BPO buyers, ecosystem conveners, and strategic partners. Identify and pursue outsourcing and technology-enabled service opportunities for Nigeria-based operators and program beneficiaries. Build and maintain relationships with corporate buyers, business networks, diplomatic stakeholders, and industry partners. Manage the US buyer pipeline, including lead qualification, follow-ups, conversion tracking, and opportunity documentation. Market Intelligence & Workforce Development Translate US BPO buyer requirements into role specifications, skill requirements, and job-readiness standards. Collaborate with research, monitoring and evaluation, policy, and program teams to document market insights. Ensure documentation, communications, and stakeholder engagement activities meet organizational standards.
Requirements
A bachelor's degree in Business, International Relations, Economics, Communications, Development Studies, or a related field. A master's degree is an added advantage. 5–7 years of experience in business development, strategic partnerships, employer engagement, or market development. Experience in BPO, outsourcing, technology services, workforce development, or impact sourcing is preferred. Demonstrated experience building stakeholder relationships and managing structured business development or engagement pipelines. Strong CRM, lead qualification, follow-up, and pipeline management skills. Excellent communication, negotiation, presentation, and facilitation abilities. Strong documentation, reporting, and stakeholder management skills. The ability to work independently and collaborate effectively across different time zones. Proficiency in Microsoft 365 and familiarity with CRM and work management platforms. Pay: $9,000.00 - $9,500.00 per month Work Location: Remote