Remote Position

Product Information Specialist

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Job Title: Product Information Specialist Monthly Pay: $3,484 - $5,204 USD per month Summary: This contract role maintains accurate, current product details used by online store teams and customers, helping listings present consistent information across sales channels. The Specialist sits on the product operations team and works under a product information manager. The role partners with ecommerce operations, merchandising, product owners, and approved suppliers to resolve missing or conflicting item details. This is a fully remote, work from home position based in Texas, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Work centers on reviewing product attributes, specifications, identifiers, and category placement before information appears in online store systems. Job Responsibilities: Receive product information requests through a project queue, shared email inbox, and assigned tasks, then confirm the item, requested change, source details, and needed completion date. Review supplied product specifications, dimensions, identifiers, category suggestions, images, and attribute values for completeness, consistency, and alignment with established product standards. Enter approved item attributes, descriptions supplied by product teams, identifiers, and category details in a product information management system such as Salsify. Compare incoming item details with existing online store listings and internal reference materials to identify duplicate entries, missing fields, outdated values, or conflicting information. Maintain task status, open questions, source references, and completion notes in a project management system such as Wrike so partners can understand current progress. Use a spreadsheets and data entry tool such as Airtable to organize item lists, track outstanding attributes, and prepare clear handoff details for assigned updates. Follow up with merchandising partners, product owners, or approved suppliers when required specifications, identifiers, or category guidance are incomplete or unclear. Escalate unresolved conflicts, repeated source discrepancies, or requests outside established standards to the product information manager for direction. Coordinate with ecommerce operations before publishing updates to confirm that approved information is ready for the appropriate online store channel. Meet quality expectations through accurate entries, timely turnaround, complete notes, consistent attribute formatting, and documented follow-up on open questions. Qualifications: High school diploma or equivalent. About 1-2 years of related experience in product information support, ecommerce operations, catalog maintenance, or item setup preferred. Familiarity with product specifications, identifiers, attributes, category structures, and the importance of consistent online store information preferred. Experience using a product information management system such as Salsify, or a similar item information system, preferred. Experience using a project management system such as Wrike to organize assigned work and status updates preferred. Comfort using a spreadsheets and data entry tool such as Airtable to review lists, sort item details, and track open work preferred. Ability to compare multiple information sources carefully, recognize discrepancies, and communicate clear questions to business partners. Clear written communication skills for concise update notes, follow-up messages, and explanations of missing product details. Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times. Authorization to work in the United States. Perks & Benefits: Fully remote work from home in Texas, United States. Structured onboarding and training on the named systems, including Salsify, Wrike, and Airtable. Regular check-ins with the product information manager for priorities, questions, and work guidance. Experience building skills in item setup, product specifications, category structures, and online store readiness. Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.

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