Program Manager - IT Staffing Services
Program Manager - IT Staffing ServicesReq number: R6579Employment type: Full timeWorksite flexibility: RemoteAbout UsCAI is a premier global technology services firm, employing over 8,500 professionals and generating annual revenue above $1 billion. With more than 40 years of experience, we connect talent and technology to empower our clients, team members, and communities. As a privately held entity, we prioritize strategic decisions that provide personalized solutions for impactful results across various public and commercial sectors, while championing neurodiversity in the workplace.Position OverviewBecome a vital part of our team as a Program Manager, where you will lead the growth and ensure the effective implementation of Managed Services Provider (MSP) programs tailored for our public sector clients. This full-time, remote role will require occasional travel (up to 30%) to visit client sites and support critical initiatives.Key ResponsibilitiesDrive business development by identifying new opportunities and building connections with current clients.Oversee program execution for public sector accounts, ensuring adherence to contracts and service level agreements.Implement strategies for operational excellence to streamline delivery processes and manage resources effectively according to client needs.Collaborate with public sector vertical leads to align regional strategies with market trends and client demands.Manage regional Profit and Loss (P&L) to meet financial objectives and control operational costs.Establish strong relationships with key stakeholders in state governments and public sector organizations.Provide mentorship and support to State Account Managers, fostering a high-performance culture within the team.QualificationsRequired:Bachelor's degree in Business, Public Administration, or a related field.At least 8 years of experience in program or account management, specifically in the staffing industry and MSP programs, focusing on public sector and large enterprises.Residence in a western state is preferred.Demonstrated success in meeting sales targets and managing complex client programs.In-depth knowledge of public sector procurement processes and contracting requirements.Excellent leadership, communication, and negotiation abilities.Physical RequirementsAbility to perform essential job functions consistent with ADA and other applicable standards.This role primarily involves sedentary work, including prolonged periods of sitting and occasional movement for meetings.Must be capable of executing repetitive tasks on a computer, including using a mouse, keyboard, and monitor.CompensationThe salary for this position ranges from $110,000 to $115,000 annually, depending on location, experience, and education. We offer a competitive benefits package that includes health insurance, a 401k retirement plan, and generous paid time off, which encompasses sick leave and other applicable paid leave.If you require assistance during the application or interview process, please inform us. Experience: 8 years required