Program Manager – Workforce Planning & Analytics

Job Title – Workforce Planning Program Manager Location: Remote (PST preferred) Duration: 6 months (possibility of extension) Team: People Portfolio and Programs Role Overview Seeking a Program Manager to join the CTO Strategic Initiatives team, supporting workforce planning and execution under the Lighthouse initiative. The role focuses on coordinating workforce planning activities, improving data quality, managing projects, and collaborating with cross-functional stakeholders to support organizational planning and decision-making. This is a good opportunity for someone interested in HR technology, talent acquisition, workforce analytics, and AI-related initiatives.

Key Responsibilities

Execute recurring workforce planning programs and improve efficiency across the CTO organization. Collaborate with data infrastructure, tooling, and process teams to resolve data-quality issues and implement long-term improvements. Handle ad hoc data requests and identify opportunities to automate and standardize reporting. Lead change management activities and support adoption of new processes and tools. Track project risks, issues, dependencies, and timelines while providing regular status updates to stakeholders. Coordinate with managers, subject matter experts, and cross-functional teams to deliver key initiatives. Required Qualifications 3–4 years of experience in workforce planning, data analysis, program management, or a similar role; approximately 4 years is preferred. Experience gathering, processing, validating, and visualizing data. Proficiency with SQL, Excel, or Google Sheets for reporting and analysis. Experience with workflow automation is preferred. Strong written communication and stakeholder management skills. Strong analytical thinking, problem-solving, and root cause analysis capabilities. Ability to work in a fast-paced environment and adapt to changing business needs. Top 3 Must-Have Skills Reporting and Data Analysis: SQL, Excel, Google Sheets, or similar reporting tools. Written Communication: Ability to document findings, explain business problems, and communicate updates clearly. Root Cause Analysis: Ability to investigate data issues, identify underlying problems, and drive solutions. Preferred Background HR, workforce planning, talent acquisition, or HR technology experience is a plus but not mandatory. Exposure to automation, AI initiatives, and building integrations from the ground up is beneficial. What This Role Offers Exposure to workforce planning and organizational headcount strategy. Opportunity to work with HR technology, analytics, and AI-related initiatives. Experience building workflows, improving reporting processes, and developing integrations. Visibility into how a large technology organization plans and manages its workforce. Ideal Candidate Profile Look for candidates with approximately 4 years of experience in data analysis, workforce planning, or program coordination who are comfortable working with Excel/Google Sheets or SQL, investigating data issues, automating workflows, and communicating findings to stakeholders. HR domain experience is beneficial but not essential.