[Remote] Account Executive, Renewal Sales

Note: The job is a remote job and is open to candidates in USA. Kapitus is a small business financing provider. The Account Executive, Renewal Sales manages active accounts, retains merchant relationships, and drives cross-selling and renewal revenue while supporting customer satisfaction and account growth.

Responsibilities

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

Skills

• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products
• You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math
• Bachelor's degree or equivalent combination of education and job experience preferred
• Salesforce preferred
• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Benefits

• Commission
• Comprehensive medical and dental plans through UnitedHealthcare, with various coverage levels available for employees and their families
• Employer-paid vision plan through UnitedHealthcare
• UnitedHealthcare perks: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life
• Flexible Spending Account: pre-tax dollars for qualified out-of-pocket medical, dental, vision, pharmacy, or dependent care expenses
• Lifestyle Spending Account: employer-sponsored post-tax reimbursement for expenses related to physical, mental, and financial well-being
• Company-paid basic short-term and long-term disability insurance
• Voluntary supplemental life insurance and enhanced short- and long-term disability coverage through Mutual of Omaha
• Colonial Accident and Hospitalization insurance available
• Company-paid maternity and parental leave beyond state-mandated leave policies
• Pre-tax commuter benefits for parking and commuter expenses
• LifeBalance membership discounts on outdoor activities, the arts, health, and fitness
• Pet and car insurance discounts
• Financial services such as LegalShield
• Relaxation and stress management tools
• Plum Benefits discounts on shows, travel, car rentals, and more
• Up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events
• Travel reimbursement for all work-related travel
• Paid time off and sick time
• 401(k) plan through Fidelity, with a 25% match on contributions up to 6% of annual salary
• Virginia - Remote; Arlington, VA; Maryland - Hybrid; Washington DC - Hybrid
• Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Company Overview