[Remote] Account Executive - Strategic

Note: The job is a remote job and is open to candidates in USA. Freshworks is hiring a Strategic Account Executive to drive growth and close complex sales deals within a territory. The role owns new strategic and enterprise accounts, develops existing customer relationships, and uses SaaS expertise to engage executive and technical decision-makers.

Responsibilities

• Engage, Discover & Drive Results : Execute territory strategies to win new enterprise business, broaden market presence, and consistently exceed growth targets in an aligned territory
• Execute the Sales Process : Lead the full sales cycle from prospecting to negotiation and closure, ensuring results while surpassing revenue goals
• Articulate Value : Build trusted relationships with C-level executives by understanding diverse business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Represent Freshworks with confidence by staying informed on competitive dynamics and product innovation
• Learn & Collaborate : Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Share expertise through mentoring and coaching to uplift colleagues and strengthen team performance
• Hunt & Prospect : Develop and manage a robust, high-quality pipeline with accurate forecasting and complete opportunity tracking. Travel as required to engage with customers in person, foster meaningful connections, and represent Freshworks with authenticity and purpose

Skills

• 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts, with a strong track record of consistently meeting or exceeding revenue goals
• Proven ability to navigate complex, medium-to-long enterprise sales cycles, foster trusted relationships with both technical and executive stakeholders, and deliver measurable business outcomes
• Skilled in prospecting, pipeline management, and accurate forecasting, ensuring a consistent flow of opportunities and predictable results
• Strong solution-selling skills with the ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI
• Collaborative and analytical, with a customer-first mindset and the ability to partner across teams and use insights to drive sustainable growth

Benefits

• Variable Compensation
• Multiple options for dental, medical, vision, disability and life insurances
• Equity + ESPP
• Flexible PTO
• Flexible spending
• Commuter benefits
• Wellness benefits
• Adoption and parental leave benefits

Company Overview

Company H1B Sponsorship