[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Bauer Entertainment Marketing is a full-service marketing agency serving music, sports, and entertainment clients. The Account Manager leads data-driven campaigns, manages client relationships and project delivery, analyzes performance, and recommends improvements and growth opportunities.

Responsibilities

• Daily responsibilities include but are not limited to managing project timelines and deliverables, communicating with clients, analyzing data, and executing marketing tactics
• On an ongoing basis, the Account Manager will provide BEM with insights, observations, and actionable recommendations for streamlining operations, improving efficiency, and maximizing results
• Drive measurable impact for BEM clients by leading data-driven, strategic marketing campaigns that grow audiences, increase engagement, and deliver meaningful results across the music, sports, and entertainment industries
• Lead and manage at least active client campaigns, ensuring that all projects are completed on time and aligned with client goals
• Maintain a 95%+ client retention rate through proactive communication, performance reporting, and strategic recommendations
• Produce monthly reports for 100% of clients, including key performance indicators and actionable next steps
• Identify and present at least 2 upsell opportunities per client annually to increase account value and client success
• Mentor and oversee account coordinators and interns, contributing to a culture of learning, accountability, and team growth
• Consistently contribute process improvements and efficiency strategies to enhance BEM’s internal workflow and campaign execution

Skills

• Expert-level written and oral communication skills
• Highly accomplished in digital advertising (e.g., Facebook, Instagram, Google, YouTube, etc.)
• Able to analyze data, identify actionable takeaways, and deliver clear and concise reports
• Detailed experience with social media including content creation and community management
• Proficient in Microsoft Office (e.g., Word, PowerPoint, Excel) and Google Products (e.g., Doc, Slides, Forms)
• Hands-on experience in website development (e.g., WordPress, Squarespace, Wix)
• Strong aptitude for creating visual content (e.g., Canva, Illustrator, Premiere, Final Cut)
• Understanding of and experience with search engine optimization (SEO)
• Solid ability to execute email marketing and manage subscriber data (e.g., Mailchimp)
• Ability to work independently with minimal direction and supervision
• Excellent people skills for collaborating with colleagues and clients, in-person and remotely
• Highly organized, detail-oriented, efficient, and productive while simultaneously managing multiple tasks
• Needs to be instructed only once, but not afraid to ask for clarification
• Confident, mature problem-solver, and adept at anticipating opportunities. Handles objections with ease
• Seeks, welcomes, and uses constructive criticism to learn, improve, and grow
• Builds long-term relationships with clients while anticipating needs and upselling relevant services
• Preference is given to strong copywriters and editors

Benefits

• Flexible scheduling: work from wherever and whenever you want as long as deadlines are met, communication is timely and consistent, and clients are happy with results; unlimited vacation with approval.
• Networking opportunities through conferences, events, and membership in Helping Our Music Evolve (HOME).
• BEM will pay for approved marketing certifications, networking events, and association memberships.
• A free annual Spotify or Apple Music membership plus up to $300 “concert cash” a year to attend an event of your choice.
• Full-time employees receive access to BlueCross BlueShield medical, dental, and vision group plans; BEM contributes 50% of the employee rate.
• Earn “Bauer Bucks” from colleagues that can be redeemed for gift cards and experiences.
• Up to $50 per month for mental health activities or services.
• Wellness stipend of up to $50/month toward physical activity.
• All full-time employees are eligible for a profit share after 1 year of employment.
• Hands-on experience at a small business, with greater access, responsibility, and accountability from day one.

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