[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Nucleus Global is hiring an Account Manager to deliver strategic publications programs for pharmaceutical clients. The role oversees scientific communications projects, serves as a primary client contact, and partners with cross-functional teams to support account growth and operational excellence.

Responsibilities

• Serve as the primary day-to-day client contact, building trusted relationships and delivering exceptional client service
• Lead the delivery of Publicationsprojects, including manuscripts, abstracts, posters, congress materials, and other scientific communication deliverables
• Manage project plans, estimates, budgets, forecasts, reconciliations, and financial tracking, proactively identifying risks and escalating issues where appropriate
• Partner with scientific, editorial, creative, digital, and operational colleagues to deliver integrated, high-quality scientific communications
• Support the development and execution of strategic publication plans aligned with client objectives and clinical milestones
• Ensure deliverables meet applicable industry guidelines, client requirements, and quality standards, including ICMJE and GPP where appropriate
• Apply best practices and continuously identify opportunities to improve project delivery and operational efficiency
• Support proposal development, identify opportunities for organic account growth, and contribute to new business activities
• Mentor and support junior team members, sharing knowledge and encouraging collaborative ways of working

Skills

• 3+ years' experience in medical communications supporting Publications
• Experience managing scientific communication deliverables, such as manuscripts, abstracts, posters, congress materials, medical education content, advisory boards, or other Medical Affairs initiatives
• Strong project management skills with experience managing timelines, budgets, forecasts, and financial processes
• Confidence building client relationships, anticipating needs, managing expectations, and providing proactive solutions
• Experience collaborating across scientific, editorial, creative, digital, and operational teams to deliver integrated communication programs
• A proactive mindset with an interest in supporting account growth, improving ways of working, and mentoring junior colleagues
• Bachelor's degree in life sciences or a related discipline
• Advanced degree
• Knowledge of publication guidelines, including ICMJE and GPP
• Familiarity with publication or project management systems such as Datavision

Benefits

• Health coverage
• Retirement
• PTO
• Flexible working
• Friendly and informal working environment with Friday socials across our offices
• Regular wellbeing weeks
• Town Hall events
• Opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world
• Flexible benefits
• Personal support
• Tailored learning and development opportunities

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