[Remote] Account Representative - State Farm Agent Team Member

Note: The job is a remote job and is open to candidates in USA. State Farm Agent is an independent insurance agency helping customers manage everyday risks and achieve their financial goals. The Account Representative will build customer relationships, provide insurance-related service, educate customers about coverage options, develop leads, schedule appointments, and market appropriate products and services.

Responsibilities

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Work with the agent to establish and meet marketing goals
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• Maintain a strong work ethic with a total commitment to success each and every day

Skills

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Insurance Experience

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office
• Fully remote work

Company Overview