[Remote] Account Supervisor, B2B Tech PR

Note: The job is a remote job and is open to candidates in USA. Method Communications is hiring an Account Supervisor to lead day-to-day work across multiple B2B technology PR client accounts. The role provides strategic client guidance, oversees program execution and quality, leads and mentors teams, and contributes to agency leadership and business development.

Responsibilities

• Participate in Leadership Team, providing input on decision-making issues affecting the agency – new business, best practices, client service, and performance management
• Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
• Act as a mentor for designated direct reports, ensuring quarterly 360 reviews are performed and career development goals are set for all career coachees/direct reports
• Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
• Execute and demonstrate Method’s Concierge Service Delivery Approach to your clients and teams
• Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
• Guide teams to collaborate and produce high quality work effectively
• Develop strong written content and newsworthy pitches that align with clients' business objectives and coach teams to do the same
• Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech and trade media; lead and coach teams to do the same
• Build personal/ professional network in order to enhance the Method brand and grow our existing client and new client services portfolio
• Participate in new business pitches ensuring presentations are well researched, prepared and polished
• Support organic growth by expanding scope of work with clients
• Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
• Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
• Participate in account staffing and evaluating team structures to maximize account quality and profitability

Skills

• Typically 4 - 8 years' experience (or equivalent expertise and education) in public relations, communications, marketing and/or related fields, including research, advertising, management consulting, media and publishing
• Ability to build, conceptualize and execute integrated communications programs that align with client/company business goals and objectives
• Established relationships with media, including journalists, analysts and other influencers
• Adaptable management style – able to coach, mentor and facilitate training for others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
• Strong editing and writing capabilities
• Ability to maintain organization and accuracy with deliverables and competing deadlines

Benefits

• Flexible, hybrid work; hybrid roles for employees based within 50 miles of the Salt Lake City, New York City, San Francisco, or Boston hub offices require in-office presence 2 days per week.
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
• Telecom stipend
• Employer paid Medical, Dental, and Vision Insurance
• Employer paid Health Savings Account (HSA)
• 401K Plan with Employer Match up to 4%
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
• Paid Family Leave
• $500 annual wellness stipend after 6 months of employment
• $1500 professional development stipend after 2 years of employment
• 4 weeks of paid sabbatical after 5 years of employment
• Leadership development and virtual training opportunities

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