Remote Position
[Remote] Healthcare Payments Sales Consultant ( Outside Sales Merchant Payments)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. U.S. Bank, through its wholly owned subsidiary Elavon, provides payment solutions and transaction-processing services to businesses worldwide. The Healthcare Merchant Payments Sales Consultant develops new business, expands existing relationships, and delivers consultative payment solutions to healthcare practices and related organizations. The role evaluates clients’ payment environments, designs tailored strategies, and coordinates with internal partners from proposal through ongoing relationship management.
Responsibilities
- Develop and manage a strong pipeline of new healthcare merchant payment opportunities through self-sourced prospecting, internal referrals, portfolio reviews, centers of influence, industry events, and strategic partnerships
- Lead consultative discovery conversations to understand how clients accept, process, fund, reconcile, secure, and report payments across in-person, online, mobile, recurring, and integrated channels
- Assess the client’s broader payments ecosystem, including merchant acquiring, gateways, point-of-sale solutions, card and ACH acceptance, tokenization, funding, chargebacks, fraud controls, PCI compliance, data security, software integrations, and reporting
- Evaluate healthcare-specific workflows such as patient collections, pre-service and point-of-care payments, post-visit balances, card-on-file, payment plans, text-to-pay, online bill pay, auto-posting, reconciliation, and integration with practice management, EHR/EMR, and revenue cycle systems
- Design and present tailored payment strategies that support revenue growth, accelerate receivables, reduce administrative work, improve patient and staff experiences, and strengthen the client’s overall banking relationship
- Coordinate with product, pricing, underwriting, risk, technical, implementation, service, and banking partners to deliver a smooth experience from discovery and proposal through onboarding, activation, and ongoing relationship management
- Build productive relationships with Healthcare Relationship Managers, Business Bankers, Treasury Management partners, branches, and other referral sources; provide timely updates and maintain clear ownership of each opportunity
- Prepare compelling proposals, demonstrations, business cases, and executive presentations that clearly articulate financial and operational value
- Maintain accurate opportunity, activity, pipeline, and forecast information in Salesforce or other designated systems
- Meet or exceed assigned goals for revenue, sales, approvals, activations, relationship expansion, client retention, and partner engagement
- Stay current on healthcare market trends, payment technologies, competitors, regulatory expectations, network rules, and emerging payment methods
- Manage client and bank information responsibly and operate in accordance with all applicable laws, regulations, risk standards, and internal policies
Skills
- Bachelor's degree or equivalent combination of education and relevant professional experience
- Five or more years of experience in merchant acquiring, payment processing, treasury management, financial services, healthcare technology, or consultative business-to-business sales
- Demonstrated experience developing new business, managing a sales pipeline, and navigating complex, multi-stakeholder opportunities
- Strong understanding of the end-to-end payments ecosystem, including acquiring, issuing, card networks, gateways, processors, independent software vendors, payment facilitators, point-of-sale solutions, digital wallets, ACH, settlement, funding, reconciliation, interchange, authentication, fraud, chargebacks, and data security
- Seven or more years of relevant payments, banking, or financial technology experience
- Healthcare payments or healthcare financial services experience strongly preferred, particularly with physician, dental, veterinary, ambulatory, specialty practice, hospital, health system, or healthcare software clients
- Working knowledge of patient payment and revenue cycle workflows, practice management systems, EHR/EMR platforms, ERP solutions, healthcare integrations, and automated posting and reconciliation
- Knowledge of healthcare privacy and payment security considerations, including HIPAA, PCI DSS, tokenization, encryption, and point-to-point encryption
- Experience selling integrated, omnichannel, or software-enabled payment solutions and collaborating with technology partners or independent software vendors
- Strong financial and analytical skills, including the ability to review processing statements, evaluate pricing, quantify savings, identify workflow efficiencies, and build a clear value proposition
- Excellent client-facing communication, discovery, negotiation, presentation, and executive relationship-management skills
- Proven ability to work across sales, product, technology, implementation, operations, service, risk, and banking teams
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
- Remote work
Company Overview
Company H1B Sponsorship