[Remote] AI Project & Operations Manager

Note: The job is a remote job and is open to candidates in USA. Hexion's Smartech AI develops AI software for wood panel mills, and its Board Health platform provides real-time visibility into sources of value loss. The AI Project & Operations Manager drives quarterly delivery across engineering, R&D, and customer delivery while building the operating processes, cadence, and launch model needed to scale deployments.

Responsibilities

• Own quarterly commitments across engineering, R&D and customer delivery, including scope, schedules, dependencies, risks, decisions and stakeholder reporting
• Lead coordinated planning across multiple technical and delivery teams, translating shared priorities into executable plans with clear owners and milestones
• Identify at-risk initiatives early and develop recovery plans that align stakeholders, resolve dependencies and restore delivery confidence
• Establish and run the operating cadence for the business, including planning cycles, business reviews, decision tracking and action follow-through
• Build and maintain executive-ready KPIs and dashboards that provide visibility into delivery progress, operational health, risks and business outcomes
• Design practical processes, handoffs and playbooks that support repeatable customer launches and scale as the organization grows
• Connect the Platform and IT team responsible for cloud data architecture, plant connectivity and deployment with the R&D and Customer Delivery teams, coordinating the integration and deployment of manufacturing software - including Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM/MOS) platforms - and supporting operational adoption in plant environments
• Coordinate a globally distributed data science and modeling organization, including team members in Israel, across time zones and functional boundaries
• Partner with customer success managers and forward-deployed engineers to support mill connectivity, training, adoption and value realization
• Use tools such as Azure DevOps or Jira to create transparency, manage execution and maintain accountability across workstreams
• Communicate complex delivery issues, trade-offs, risks and decisions clearly to engineers, field teams, customers and senior leaders
• Continuously improve the operating model by applying lessons learned from current deployments to future planning and launch execution

Skills

• 10+ years of experience managing complex technology projects from initiation through delivery, including scope, schedule, dependencies, risks and stakeholder reporting
• Demonstrated success leading coordinated planning across multiple engineering or technical teams, such as quarterly planning or release-train planning, with measurable delivery results
• Proven experience recovering at-risk projects through clear plans, stakeholder alignment and disciplined execution
• Hands-on experience with project management and delivery tools such as Azure DevOps or Jira
• Experience delivering, integrating or deploying manufacturing software in plant environments, particularly Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM/MOS) platforms, with demonstrated ability to support operational adoption
• Experience designing and operating business rhythms, including business reviews, planning cycles, decision logs and action tracking
• Demonstrated experience building KPIs and dashboards used by executives to support decisions
• Experience creating scalable processes, handoffs and playbooks that were adopted by others and evolved as a team or business grew
• Experience leading or coordinating large, globally distributed engineering and quality assurance teams across time zones without relying on formal authority
• Clear, concise written and verbal communication skills across technical teams, field organizations, customers and senior leadership
• Experience delivering digital or software products in an industrial, chemical or manufacturing company, ideally with commercial-facing products used by external customers
• Prior software development leadership experience, such as developer, lead developer or engineering manager
• Startup or early-stage experience, including moving an alpha, prototype or pilot into production and repeatable deployment
• Experience coordinating customer-facing delivery teams such as customer success, implementation or field engineering
• PMP, Agile or equivalent recognized project management certification, combined with the judgment to scale process to fit the team and situation
• Familiarity with industrial data and plant-connectivity technologies, including MES, MOM/MOS, historians, OPC and IoT platforms, or demonstrated ability and strong motivation to build fluency in these areas quickly

Benefits

• Tools, training, and opportunities to support continuous development.
• Remote work in Ohio.

Company Overview

Company H1B Sponsorship