Remote Position

[Remote] Billings Operations Consultant

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. OneSignal is hiring a Billing Operations Consultant to support its Finance team with day-to-day billing, accounts receivable, commission administration, and operational tasks. The role manages usage-based billing, invoicing, collections, commission tracking, reporting, and process improvements.

Responsibilities

  • Prepare monthly usage-based overage calculations and invoices across multiple products
  • Review and reconcile usage reports to ensure billing accuracy
  • Create invoices, process credits and billing adjustments, and resolve billing discrepancies
  • Support AWS and GCP marketplace billing, reconciliation, and payment tracking
  • Maintain accurate customer billing records and schedules
  • Monitor outstanding invoices and follow up on overdue payments
  • Track incoming payments and assist with payment reconciliation
  • Respond to customer billing and payment inquiries
  • Assist with monthly and quarterly sales commission calculations
  • Validate commission data, adjustments, and payout reports
  • Support commission tracking and reconciliation
  • Prepare recurring billing, collections, and operational reports
  • Maintain Excel and Google Sheets trackers
  • Document workflows and identify opportunities to streamline manual processes
  • Support ad hoc Finance projects as needed

Skills

  • 3+ years of experience in SaaS billing, accounts receivable, or finance operations
  • Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation
  • Experience with subscription billing, invoicing, and collections
  • Strong attention to detail, organizational skills, and ability to work independently
  • Good written and verbal communication skills
  • Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems
  • Familiarity with usage-based SaaS billing models
  • Experience with CaptivateIQ or other sales commission platforms
  • Exposure to AWS or GCP marketplace billing

Benefits

  • Fully remote.
  • Flexibility during peak billing periods.

Company Overview

  • OneSignal is a customer messaging and engagement platform that allows businesses to create meaningful customer connections. It was founded in 2014, and is headquartered in San Mateo, California, USA, with a workforce of 51-200 employees. Its website is https://onesignal.com.
  • Company H1B Sponsorship

  • OneSignal has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 6 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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