[Remote] Chapter Administrator

Note: The job is a remote job and is open to candidates in USA. SIM Boston is hiring a Chapter Administrator to support the chapter’s day-to-day operations, administration, and communications. The role assists with member and data management, content creation, event logistics, and operational coordination.

Responsibilities

• Manage shared inboxes, member inquiries, and general chapter communications
• Track attendance, engagement, and membership trends for reporting and decision-making
• Assist in managing event registrations, payments, and follow-up communications
• Assist in the generation of template, work instruction, and standard operating procedures as well as governance library management
• Work closely with the Marketing Committee to help achieve their goals and objectives
• Draft and schedule automated email communications including event promotions and member updates
• Create and post content to SIM Boston’s social platforms and website to keep information current and engaging
• Assist with event preparation, including registration management, email reminders, and logistics coordination
• Support event execution where needed — checking in guests, liaising with vendors, and helping ensure a smooth on-site experience
• Gather post-event data and feedback for reporting and improvement
• Support the Chapter Operations Manager with special projects, committee coordination, and recurring operational tasks
• Assist with scheduling and preparing materials for Executive and Board meetings
• Maintain organized digital records, shared folders, and documentation of chapter processes

Skills

• Strong organizational and self-sufficient time-management skills, with the ability to handle multiple priorities
• Excellent written and verbal communication skills
• Experience with Constant Contact, LinkedIn, Salesforce, Canva, and basic website HTML
• Prior experience in event coordination, content creation/social media marketing, or membership management

Benefits

• Remote work, with occasional in-person event support in the Greater Boston area.
• Some flexibility in working hours, which must be structured and set within the 9–5 work week.

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