[Remote] Clerical Assistant - Workers' Compensation

Note: The job is a remote job and is open to candidates in USA. Hartford Fire Ins. Co is hiring a Clerical Assistant to provide legal clerical support to attorneys in its Workers’ Compensation law office. The role supports day-to-day office operations and communicates with attorneys, business partners, courts, and opposing counsel in litigated matters.

Responsibilities

• Responsible for providing effective, accurate, and timely legal clerical support to assigned attorneys and assisting with overall office operations
• Schedule and coordinate depositions, cross-examinations, including rescheduling
• Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments
• Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing
• Manage critical file details to support optimal case outcomes
• Adhere to all applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards
• Ensure compliance with all court and administrative body rules and requirements, including electronic filing
• Monitor and manage incoming e-faxes and the electronic service mailbox
• Process and manage lien packets
• Comply with Orders to Produce records from non-medical lien claimants
• Respond to subpoenas and records requests in a timely manner
• Collect, organize, and maintain medical records
• Schedule Informal Settlement Conferences (ISCs)
• Research and investigate returned or undeliverable mail
• Maintain accurate case documentation and update electronic file records as required

Skills

• High School Diploma
• A college degree
• Minimum of 1 year of Workers' Compensation, legal support experience
• Ability to effectively manage multiple projects and competing priorities
• Effective time management skills with the ability to independently navigate a high- volume environment
• Strong organizational skills, attention to detail, and the ability to work efficiently
• Ability to work within strict deadlines, set priorities and effectively handle shifting priorities
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
• Use diplomacy in written and verbal communication with internal/external clients
• A college degree
• Minimum of 1 year of California administrative support experience
• Basic knowledge of legal terminology

Benefits

• Remote work opportunity, with the expectation of coming into the Brea, CA office as business needs arise.
• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays
• Tuition reimbursement up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development, subject to additional requirements.
• Eligible to participate in the Student Loan Paydown Program after 6 months of service; The Hartford makes a direct contribution of $125 per month, with a lifetime maximum up to $10,000, as a supplemental payment towards your student loan.
• Paid volunteer opportunities

Company Overview