[Remote] Client Account Coordinator - Enterprise Fleet Management

Note: The job is a remote job and is open to candidates in USA. Enterprise Fleet Management, a business line of Enterprise Mobility, is hiring a Client Account Coordinator for its Collections Team. The role handles accounts receivable and billing inquiries, researches customer balances, supports payment collection, and serves as a point of contact for local teams and external customers.

Responsibilities

• Research and contact customers on accounts receivable balances on a daily basis via phone and email to obtain payment and negotiate a payment plan when necessary
• Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers
• Identify customers that are in a risky position and provide problem resolution when needed
• Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk / equity position, amount of past due and bad debt impact
• Complete detailed account reconciliations and apply payments to ensure all rules of asset backed financing are followed
• Perform account maintenance in PeopleSoft AR in compliance with accounting policies
• Partner with other departments and local offices to research and process billing and accounting transactions
• Review, research, and clear AR balance sheet accounts
• Manage banking information of customers for automatic and manual electronic funds transfers
• Other duties as assigned

Skills

• Minimum 2 years accounting, billing or AR experience
• Minimum 2 years customer service experience
• Intermediate proficiency with MS Excel
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Accounting Software knowledge (Quickbooks, PeopleSoft Financials, etc)
• Some college coursework in Accounting or Business
• Terrestrial cable or fiber internet connections are strongly preferred

Benefits

• 100% remote position, working from your home residence in the Greater St. Louis, MO Metropolitan area
• Paid vacation and choice time days
• Medical, dental, and vision insurance benefits
• Dependent spending account
• Health savings account
• Life and disability insurance
• Fertility benefits
• Employee Assistance Programs
• Profit sharing
• 401(k) employer match
• Discounts

Company Overview