Remote Client Engagement & Research Coordination Specialist – Elevate Business Insights & Client Success at brighthush

About brighthush

brighthush is a forward‑thinking technology and consulting firm that empowers organizations to make data‑driven decisions and stay ahead of industry trends. With a global footprint and a reputation for delivering actionable insights, we partner with Fortune 500 companies, emerging startups, and public sector leaders to unlock the full potential of research, analytics, and technology. Our culture is built on curiosity, collaboration, and a relentless focus on client impact. As we continue to expand our research and client‑engagement capabilities, we’re looking for a dynamic, client‑centric professional to join our remote team in the United States.

Why This Role Matters

In today’s fast‑moving business landscape, executives need timely, accurate, and actionable research to navigate complex decisions. As a Client Engagement & Research Coordination Specialist, you will be the linchpin that connects our clients with the right research experts, ensuring that every inquiry is answered with precision and professionalism. Your work will directly influence strategic initiatives, product roadmaps, and market positioning for our senior‑level stakeholders.

Key Responsibilities

• Client & Stakeholder Liaison: Understand the unique needs of each client and internal stakeholder, translating business questions into research requests.
• Research Matching: Identify and engage the most relevant business and technology research analysts or subject‑matter experts to address client inquiries.
• Insight Delivery: Curate, synthesize, and present research findings, insights, and resources that support informed decision‑making.
• Complex Problem Solving: Analyze client queries to determine the most effective approach for resolving intricate business and technology challenges.
• Relationship Building: Foster strong, collaborative relationships with internal teams, research professionals, and external partners.
• Industry Trend Analysis: Read, interpret, and summarize industry research to stay ahead of emerging technologies, market shifts, and sector‑specific challenges.
• Executive‑Level Service: Deliver polished, professional communication that meets the expectations of senior executives and board members.
• Multi‑Tasking & Prioritization: Manage multiple research requests simultaneously while maintaining accuracy, quality, and on‑time delivery.
• Cross‑Functional Collaboration: Work closely with product, sales, marketing, and consulting teams to ensure client needs are met efficiently.
• Continuous Learning: Proactively develop business knowledge, technology awareness, and research coordination skills to stay at the forefront of industry developments.

Essential Qualifications

• Bachelor’s degree in Business, Economics, Information Technology, Communications, or a related field.
• Minimum of 2–3 years of experience in client engagement, research coordination, consulting support, or account management.
• Proven track record of managing complex, high‑impact research requests for senior‑level stakeholders.
• Strong analytical thinking and problem‑solving abilities, with a knack for turning data into actionable insights.
• Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
• Demonstrated proficiency in coordinating cross‑functional teams and managing competing priorities.
• High level of organization, attention to detail, and a commitment to delivering quality on time.
• Self‑motivated, growth‑oriented mindset with a passion for continuous learning.

Preferred Qualifications (Nice to Have)

• Experience in technology research, market intelligence, or data analytics.
• Familiarity with research databases, industry reports, and business intelligence tools.
• Background in consulting or professional services, especially in strategy or technology domains.
• Exposure to project management methodologies (Agile, Scrum, or Waterfall).
• Knowledge of emerging technologies such as AI/ML, blockchain, or cloud‑native architectures.
• Previous experience working in a fully remote environment with distributed teams.

Core Skills & Competencies

• Analytical Acumen: Ability to dissect complex business problems and translate them into actionable research questions.
• Client‑Centric Mindset: Passion for delivering exceptional service and building lasting client relationships.
• Communication Excellence: Clear, concise, and persuasive communication across written, verbal, and visual formats.
• Collaboration & Influence: Skilled at working with cross‑functional teams and influencing stakeholders without direct authority.
• Adaptability: Comfortable navigating ambiguity, shifting priorities, and evolving client needs.
• Tech Savvy: Quick to learn new software platforms, data tools, and digital collaboration environments.
• Project Management: Strong organizational skills, with the ability to prioritize tasks, set realistic deadlines, and monitor progress.
• Growth Mindset: Curiosity-driven, self‑motivated, and eager to expand knowledge in business and technology domains.

Career Growth & Learning Opportunities

At brighthush, we believe that your professional development is as important as the work you do. As a Client Engagement & Research Coordination Specialist, you will:

• Gain exposure to a wide range of industries, from fintech and healthcare to energy and consumer goods.
• Work alongside seasoned research analysts, data scientists, and industry experts, learning best practices and cutting‑edge methodologies.
• Participate in internal knowledge‑sharing sessions, webinars, and workshops that keep you ahead of market trends.
• Take advantage of our Learning & Development Fund, which covers courses, certifications, and conferences relevant to your role.
• Progress into senior research coordination, client success management, or strategic consulting roles within the organization.

Work Environment & Culture at brighthush

Our remote‑first culture is designed to empower you to work from anywhere in the United States while staying connected to a vibrant, collaborative community. You’ll enjoy:

• Flexible work hours that accommodate your personal and professional commitments.
• Regular virtual team‑building events, including game nights, wellness challenges, and skill‑sharing workshops.
• A culture of transparency, where ideas are welcomed and feedback is constructive.
• Access to cutting‑edge collaboration tools (Slack, Microsoft Teams, Miro, and more) that keep you connected to colleagues and clients.
• Recognition programs that celebrate achievements, milestones, and contributions to client success.

Compensation & Benefits

While specific salary ranges are tailored to experience and market conditions, we offer a competitive compensation package that includes:

• Base salary commensurate with experience.
• Performance‑based bonuses tied to client satisfaction and project outcomes.
• Comprehensive health, dental, and vision insurance (including telehealth options).
• 401(k) retirement plan with company match.
• Paid time off (PTO), holidays, and a flexible vacation policy.
• Professional development stipend and reimbursement for relevant certifications.
• Wellness benefits, including gym membership discounts and mental health resources.
• Remote work stipend to support home‑office setup.

How to Apply

Ready to take the next step in your career and make a tangible impact on our clients’ success? Click the link below to submit your application and join the brighthush team.

Apply to this Remote Client Engagement & Research Coordination Specialist position at brighthush

Join brighthush – Where Insight Meets Innovation

At brighthush, we’re not just a company; we’re a community of thinkers, doers, and innovators who thrive on turning data into decisive action. If you’re passionate about client success, love diving into research, and want to grow in a supportive, remote environment, we want to hear from you. Apply today and help us shape the future of business intelligence.