[Remote] Clinical Implementation Specialist I

Note: The job is a remote job and is open to candidates in USA. ZOLL Medical Corporation is hiring a Clinical Implementation Specialist to coordinate post-sale customer education and training and serve as a clinical and technical expert for its hospital products. The role manages system-wide implementation, supports clinical staff competency and product utilization, and collaborates with Territory Managers and hospital accounts to improve clinical outcomes.

Responsibilities

• Act as a project manager in planning/developing/executing all educational and training events in a customer account
• Assist with and/or initiating in-servicing events in existing and new accounts
• Communicate leads and account updates to outside Territory Manager
• Provide input to prepare additional materials as needed in the support of sales and training
• Organize and conducting educational events in existing or new accounts
• Act as a clinical and technical product expert for all ZOLL Hospital products, in order to discuss the chain of resuscitation
• Be a passionate advocate for improving patient outcomes in an inpatient hospital setting

Skills

• RN, Paramedic, or RT with 5+ years of experience
• Ability to effectively educate clinical personnel
• Ability to affect change through education and evidence based clinical literature
• Ability to seamlessly Integrate technology (iPad, Outlook, Microsoft Suite) into work
• Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor
• Ability to work effectively with and direct training and In-servicing programs to achieve highest level of product compliance
• Ability to lead and influence a cross-functional team and operate in a highly complex environment
• Strong analytical and problem-solving capabilities. Must be able to improvise in customer situations to achieve a successful resolution
• Comfortable interacting with the C-Suite Team
• Must possess a strong personal presence
• Ability to handle multiple demands from many people and prioritize effectively
• Ability to stay calm and demonstrate a "can do" attitude. Finds opportunity in difficulties
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills, including attention to detail and multi-tasking skills
• Ability to meet deadlines and follow-up
• Strong working knowledge of Microsoft Office
• Excellent verbal, written and presentation skills
• Bachelor's Degree BA or BS
• AHA Instructor - BLS/ACLS/PALS
• Clinical education experience
• Project management experience

Benefits

• Remote work

Company Overview

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