[Remote] Clinical Informaticist II

Note: The job is a remote job and is open to candidates in USA. Trilogy Federal seeks a Clinical Informaticist II to support a federal healthcare customer as an embedded member of a Tier 1 SME team. The role applies clinical informatics expertise to Oracle Health/Federal EHR workflows, end-user support, system optimization, and issue resolution, while helping improve EHR adoption and clinical workflow effectiveness.

Responsibilities

• Assess clinical workflows, clinician needs, EHR usability, and adoption barriers; recommend improvements and targeted end-user support
• Embed with Tier 1 SMEs and coordinate site-specific support, refresher-training requests, office hours, and stakeholder follow-up
• Analyze user feedback and recurring workflow, configuration, data-quality, or interoperability issues; support triage and resolution
• Advise content owners on updates to EHR guidance, FAQs, job aids, and training materials following workflow or system changes
• Support EHR implementation, Go-Live, Post Go-Live stabilization, clinical decision support, and workflow optimization
• Coordinate with training partners on coaching, demonstrations, and learning interventions; assess whether identified user gaps are addressed
• Track user-support themes, adoption issues, risks, and recommendations; communicate findings to clinical, technical, and program stakeholders

Skills

• Master's degree in Clinical Informatics, Health Informatics, Biomedical/Nursing Informatics, Health Information Management, or related field
• At least 5 years of relevant clinical informatics or healthcare IT experience
• Experience assessing and improving clinical workflows, healthcare information systems, and EHR implementation, optimization, or clinical decision support
• Ability to translate clinician and end-user needs into practical system, workflow, or process recommendations; strong analytical, communication, documentation, and collaboration skills
• Ability to meet Federal/VA security, privacy, and information-security requirements, obtain a Public Trust clearance
• Oracle Health/Cerner Millennium, VA VistA/CPRS, FEHR, and VA/VHA/DoD EHR Go-Live or Post Go-Live experience
• Experience delivering or coordinating EHR workflow training, refresher sessions, virtual classes, office hours, demonstrations, coaching, and site-specific user support
• Skill identifying training and proficiency gaps, supporting end-user adoption, and validating the effectiveness of learning interventions
• Experience creating or updating job aids, FAQs, training content, knowledge articles, and communications with SMEs and content owners
• Experience as a liaison among Tier 1 SMEs, clinicians, training teams, and distributed sites; tracking training activity and user feedback
• Familiarity with clinical decision support, data quality, interoperability, learning platforms, and SAFe/Agile teams

Benefits

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions, 100% vested from day 1
• Paid time off and 11 paid holidays
• No-cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement
• Full-time remote work

Company Overview