Remote Position
[Remote] Clinical Specialist, Deep Brain Stimulation (DBS) - Gainesville, FL
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Medtronic is hiring a Clinical Specialist to support its Deep Brain Stimulation therapy portfolio across surgical coverage, follow-up, troubleshooting, customer service, and education. The role provides clinical and technical support to healthcare providers and accounts, including product training and some market development activities as needed.
Responsibilities
- Represents Medtronic DBS during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
- Maintains current knowledge about assigned products and services as well as competitive products
- For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees
- This position educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
- This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums
- Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
- Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations
- This position is able to place an order with customer service for pending purchase orders and product replacement
- Maintains open and effective communication with all district personnel, customers and other Medtronic employees
- Contributes to the completion of milestones associated with specific projects at the regional and/or national level
- Ensure personal understanding of all quality policy/system items that are personally applicable
- Follow all work/quality procedures to ensure quality system compliance and high-quality work
- Performs other related activities, as assigned
Skills
- High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or
- Associate Degree with a minimum of 4 years of clinical or medical sales experience; or
- A Bachelor's degree with a minimum of 2 years of clinical or medical sales experience
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Bilingual Preferred- English & Spanish
- Preference will be given to local qualified candidates and candidates with Medtronic experience
- Bachelor's degree in a health care related field
- Master's degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Benefits
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- For regular employees who work 20+ hours per week: Health, Dental and vision insurance
- For regular employees who work 20+ hours per week: Health Savings Account
- For regular employees who work 20+ hours per week: Healthcare Flexible Spending Account
- For regular employees who work 20+ hours per week: Life insurance
- For regular employees who work 20+ hours per week: Long-term disability leave
- For regular employees who work 20+ hours per week: Dependent daycare spending account
- For regular employees who work 20+ hours per week: Tuition assistance/reimbursement
- For regular employees who work 20+ hours per week: Simple Steps (global well-being program)
- For all regular employees: Incentive plans
- For all regular employees: 401(k) plan plus employer contribution and match
- For all regular employees: Short-term disability
- For all regular employees: Paid time off
- For all regular employees: Paid holidays
- For all regular employees: Employee Stock Purchase Plan
- For all regular employees: Employee Assistance Program
- For all regular employees: Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- For all regular employees: Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
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