[Remote] CMiC Application Support Analyst- ACOM Hunt

Note: The job is a remote job and is open to candidates in USA. AECOM Hunt is seeking a CMiC Application Support Analyst to support its CMiC platform across project, finance, and operations teams. The role focuses on application troubleshooting, user and access support, ERP integrations, and documenting solutions and process improvements.

Responsibilities

• Provide CMiC application support across Finance, Job Costing, Project Management, Procurement, and Payroll modules — diagnosing configuration issues, data anomalies, workflow interruptions, and process errors
• Assist end users with CMiC navigation, module functionality, and business process questions; distinguish between user error, configuration issues, and application defects
• Troubleshoot and resolve access issues including user account lifecycle management (create, modify, deactivate), role assignments, and permission structures aligned with job responsibilities
• Support and maintain integration points between CMiC and adjacent systems (Textura, Concur, Prophix, CorPay, DocuSign, ClearStory, and others); candidates who have experience supporting downstream analytics or reporting platforms that consume CMiC data — such as Power BI — are strongly encouraged to apply, though this is not a requirement of the role
• Document issues, root causes, and resolutions to build a structured knowledge base; identify recurring patterns that merit permanent fixes or process improvements

Skills

• BA/BS in Information Technology, Business, Construction Management, or a related field + 4 YORE or demonstrated equivalency of experience and/or education
• Experience supporting or administering a construction ERP platform — CMiC experience strongly preferred; comparable systems (Viewpoint, Procore Financials, Sage 300 CRE, or similar) considered
• Working knowledge of SQL — ability to write queries, investigate data, and validate results in a relational database environment (Oracle or SQL Server)
• Familiarity with CMiC modules including Financials, Job Costing, Project Management, and/or Procurement
• Strong analytical and troubleshooting skills — ability to trace an issue from the user interface back to its data or configuration root cause
• Demonstrated ability to work across technical and business stakeholders and communicate clearly in both directions

Benefits

• Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, and disability benefits.
• Depending on your employment status, AECOM benefits may include paid time off and leaves of absences.
• Depending on your employment status, AECOM benefits may include voluntary benefits and perks.
• Depending on your employment status, AECOM benefits may include flexible work options, well-being resources, and an employee assistance program.
• Depending on your employment status, AECOM benefits may include business travel insurance and service recognition awards.
• Depending on your employment status, AECOM benefits may include a retirement savings plan and an employee stock purchase plan.
• Flexibility for primarily remote work schedules; can be based from a variety of locations in the US.

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