[Remote] Customer Sales Executive, Northeast Strategic Grocery

Note: The job is a remote job and is open to candidates in USA. The Hershey Company is hiring a Customer Sales Executive to profitably grow its Northeast Strategic Grocery business and customer accounts. The role leads customer business planning, sales analysis, trade investment management, relationship development, and cross-functional execution to achieve sales and market-share goals.

Responsibilities

• Develop and maintain strong partnerships with Northeast Strategic Grocery member organizations, and internal retail teams through ongoing communication, business reviews, customer meetings, and selling events. Support the development and execution of annual and multi-year business plans that drive profitable growth and customer engagement
• Analyze sales performance, customer trends, market share, and promotional effectiveness using tools such as Circana, Nielsen, and internal planning systems. Identify growth opportunities, risks, and actionable recommendations that support achievement of net sales, market share, trade spend, and sales activity margin objectives
• Manage trade funds and customer investments in compliance with company policies and Sarbanes-Oxley requirements. Monitor customer profitability, trade spending, deductions, WASTE, and supply chain-related expenses while ensuring timely resolution of financial and operational issues
• Prepare business reviews, presentations, category analyses, and customer proposals that translate consumer, category, and marketplace insights into actionable recommendations. Partner with SRGM and other stakeholders to develop compelling customer solutions that support sales growth and category leadership
• Coordinate with Customer Planning, Finance, Supply Chain, Order Management, SRGM, and Retail teams to support flawless execution of customer plans, resolve operational challenges, and improve overall business performance. Lead planning and execution activities for the Northeast Strategic Grocery member organizations selling shows and other customer-facing events while ensuring alignment across key stakeholders

Skills

• 3+ years of experience in sales, account management, category management, customer business planning, or a related commercial field
• Experience utilizing syndicated data and sales analytics tools (e.g., Circana, Nielsen, or similar platforms) to identify opportunities and drive business results
• Experience managing customer investments, trade spending, budgets, or financial performance metrics
• Strong analytical, communication, relationship-building, and cross-functional collaboration skills
• Ability to manage multiple priorities and influence outcomes across customer and internal stakeholder groups
• Bachelor's degree required

Benefits

• Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Annual incentive opportunities
• A 401(k) with company match
• Paid time off and company holidays
• Flexible ways of working where applicable
• Career development programs, learning opportunities, and internal mobility
• Remote work in Central NJ, NJ/NY, Philadelphia, or Connecticut metro areas

Company Overview

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