[Remote] Customer Service Associate - No Experience Required

Note: The job is a remote job and is open to candidates in USA. The Dorne Region is hiring a Customer Service Associate to help clients understand benefit coverage options. The role involves preparing for scheduled appointments, answering coverage questions, documenting conversations, and following up with clients.

Responsibilities

• Review scheduled client appointments and prepare relevant benefit information before each call
• Listen carefully to questions about coverage options and explain how different plans fit specific situations
• Document conversations accurately and follow up with clients who need additional details

Skills

• If you've worked in retail, hospitality, or any customer-facing role, you already understand the core skill here: listening to what someone needs and helping them find the right answer

Benefits

• Training
• Coaching and ongoing coaching
• Room to grow and build your career
• Remote work

Company Overview