Remote Position

[Remote] Customer Service Representative - State Farm Agent Team Member

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. Jacey Moser - State Farm Agent is seeking a Customer Service Representative to support an insurance business by creating exceptional customer experiences. The role involves resolving inquiries, coordinating with agent team members, maintaining customer relationships and anticipating community members’ needs.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed
  • Answer customer inquiries and requests
  • Maintain accurate records of customer interactions

Skills

  • Must be Bilingual - Spanish Speaking
  • Dedicated to customer service
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • MUST HAVE PROPERTY AND CASUALTY LICENSE
  • Must be able to obtain Life and Health License within 6 Months of Hire
  • Previous customer service experience preferred

Benefits

  • This is a remote position.

Company Overview

  • State Farm is an insurance firm that offers auto, home, property, business, life, health insurances. It was founded in 1922, and is headquartered in Bloomington, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.statefarm.com.
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