Remote Position

Remote Customer Support Conversation Specialist – Paid Data Task Contractor at brighthush

🌍 Remote · United States 💼 Full-time

About brighthush

brighthush is redefining the way the world trains artificial intelligence. By creating the largest opt‑in human data network, we empower everyday people to monetize their personal media—photos, videos, and documents—while ensuring that the data remains rights‑aware and ethically sourced. Since launching our mobile app in 2026, brighthush has become a household name in the finance category, climbing to the #1 spot on the App Store without a single paid marketing campaign. With over 600,000 active data contributors and a daily throughput of 5 million uploads, we are already a key partner for frontier AI labs and enterprises that demand fresh, high‑quality training data.

Our mission is simple yet powerful: give anyone who downloads the brighthush app the opportunity to earn a real living wage by sharing their data. We do this by filtering, standardizing, and licensing the content we receive to leading AI research labs and commercial enterprises. Our investors include some of the most influential names in technology and venture capital—brighthush, brighthush, brighthush, brighthush, brighthush, brighthush, brighthush, brighthush, brighthush, and more—underscoring the confidence the industry places in our vision.

Role Overview

We are looking for a Remote Customer Support Conversation Specialist to join our growing team of independent contractors. In this role, you will perform a single, well‑defined task—capturing and submitting full customer support conversations for analysis and licensing. There is no interview process, no minimum hours, and no traditional employment relationship. Instead, you will download the brighthush app, locate a support thread, and submit it for review. Accepted submissions earn you $0.95 each, translating to roughly $16 per hour at a typical pace of 3.5 minutes per conversation.

Key Responsibilities

  • Capture Full Conversations: Locate a complete customer support chat or email thread, copy the entire exchange from start to finish, and paste it into the brighthush app.
  • Answer End‑of‑Thread Question: Provide a concise answer to the single question posed by the task—how the conversation ended.
  • Submit for Review: Upload the conversation and answer via the app, ensuring all guidelines are met.
  • Maintain Quality Standards: Follow the strict submission rules—no partial threads, no summaries, no personal side only. Only complete, unedited conversations are accepted.
  • Adhere to Privacy & Licensing: Understand that each accepted submission is licensed to AI labs under a commercial training license, and that you opt‑in to this license by submitting.

Essential Qualifications

  • Minimum age of 18 years.
  • Own an iPhone running iOS 18.6 or later (the brighthush app is currently iPhone‑only).
  • Strong written communication skills in English.
  • Ability to follow detailed instructions and maintain high accuracy.
  • Self‑motivated and able to work independently on a flexible schedule.

Preferred Qualifications

  • Experience with customer support or technical help desk environments.
  • Familiarity with data licensing and privacy best practices.
  • Previous experience with mobile app task platforms or gig economy work.
  • Basic understanding of AI training data pipelines.

Skills & Competencies

  • Attention to Detail: Ensuring every message in the conversation is captured accurately.
  • Time Management: Completing tasks efficiently to maximize earnings.
  • Digital Literacy: Comfortable navigating mobile apps and uploading content.
  • Ethical Judgment: Respecting privacy and adhering to licensing agreements.
  • Communication: Clear, concise writing for the end‑of‑thread question.

Career Growth & Learning Opportunities

While this role is a piece‑work contract, it offers a unique window into the data ecosystem that fuels AI innovation. By engaging directly with real customer support conversations, you’ll gain insights into user behavior, pain points, and the language patterns that shape AI models. This experience can serve as a stepping stone to roles in data curation, AI ethics, or customer experience research. Additionally, brighthush offers optional learning modules and webinars on data science, privacy law, and AI fundamentals for all contributors.

Work Environment & Company Culture

brighthush thrives on a culture of transparency, autonomy, and impact. Even though you’ll be working remotely as an independent contractor, you’ll be part of a global community of data contributors who share best practices and celebrate milestones together. We value diversity, encourage continuous learning, and prioritize ethical data practices. Our community forums and regular virtual meetups keep you connected to the broader brighthush mission.

Compensation, Perks, and Benefits

  • Competitive Piece‑Work Pay: $0.95 per accepted conversation, averaging $16 per hour.
  • Flexible Schedule: Work whenever you have time—no minimum hours required.
  • Global Reach: The task is available in 100+ countries, allowing you to participate from anywhere.
  • Payment Options: Payouts are delivered directly through the brighthush app to PayPal, Venmo, or a Solana wallet.
  • Learning Resources: Access to webinars, tutorials, and community discussions on data science and AI.
  • Ethical Data Use: Your contributions help train AI responsibly, with full transparency on licensing.

How to Get Started

1. Download the brighthush app from the App Store: brighthush App (also available at brighthush.ai/app).

2. Create an account and navigate to the Tasks section.

3. Search for “Customer Support Conversations”, read the brief, and follow the on‑screen steps.

4. Submit your accepted conversations. Each submission will be reviewed, and you’ll receive payment in the app once approved.

5. If you have questions, reach out to [email protected].

Apply Today

Ready to earn a living wage while contributing to the future of AI? Click the link below to apply and start your first task immediately.

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Conclusion

At brighthush, we believe that data should empower people, not just corporations. By joining our Remote Customer Support Conversation Specialist program, you’ll not only earn a competitive hourly rate but also play a vital role in shaping the next generation of AI. If you’re self‑driven, detail‑oriented, and passionate about ethical data practices, we invite you to become part of our global community. Apply now and help us build a brighter, data‑driven future—one conversation at a time.

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