Dynamic Remote Virtual Assistant – Project Management & Client Success Specialist for brighthush

About brighthush

brighthush is a forward‑thinking, socially conscious agency that empowers entrepreneurs, founders, and small business owners to scale their impact with precision and purpose. With a focus on operational excellence, strategic project delivery, and inclusive client service, brighthush has become a trusted partner for leaders who want to turn vision into reality while staying true to their values. Our mission is simple: to provide world‑class administrative and operational support that frees our clients to focus on growth, innovation, and community impact.

At brighthush, we celebrate diversity, equity, and inclusion. We champion LGBTQ rights, women’s rights, civil rights, and the empowerment of people from all walks of life. Our team is built on a foundation of respect, collaboration, and a shared commitment to creating a workplace where every voice is heard and every contribution matters.

Why Join brighthush?

• Impactful Work: Every task you complete directly supports high‑impact founders and social enterprises, helping them achieve their mission faster.
• Flexible Remote Culture: Work from anywhere in the United States with a schedule that adapts to your life.
• Growth & Development: We invest in your professional growth through mentorship, skill‑building workshops, and performance‑based bonuses.
• Inclusive Environment: A culture that values authenticity, encourages open dialogue, and celebrates differences.
• Competitive Compensation: Starting at $22 per hour with the potential for up to $10,000 in annual bonuses.

Key Responsibilities

As a Remote Virtual Assistant at brighthush, you will be the linchpin that keeps our client projects moving smoothly and efficiently. Your day‑to‑day responsibilities will include:

• Project Management: Own end‑to‑end client projects, track milestones, and ensure all deliverables meet or exceed quality standards within tight deadlines.
• Administrative Excellence: Manage calendars, schedule meetings, handle email triage, and maintain organized digital filing systems.
• Lead Conversion & Client Communication: Engage with prospects, nurture leads, and convert inquiries into active projects while maintaining a professional, brand‑aligned tone.
• Research & Data Entry: Conduct market research, compile data, and produce actionable insights that inform client strategies.
• Process Optimization: Identify bottlenecks, propose workflow improvements, and implement tools that increase productivity.
• Client‑Centric Adaptability: Adjust priorities on the fly, respond to changing client needs, and communicate status updates proactively.
• Value Alignment: Understand each client’s core values and business ethos, ensuring all tasks reflect their brand identity.

Essential Qualifications

• Minimum 2 years of experience in operations, administration, or virtual assistance roles.
• Proven ability to manage multiple projects simultaneously while maintaining accuracy and meeting deadlines.
• Excellent written and verbal communication skills, with a knack for tailoring tone to diverse audiences.
• Self‑starter mindset: you thrive in autonomous environments and take initiative without constant supervision.
• Strong organizational and analytical skills, with proficiency in project management tools (e.g., Asana, Trello, Monday.com).
• Critical‑thinking abilities: you can assess situations, recommend strategic adjustments, and confidently communicate changes to stakeholders.
• Comfortable working remotely within the United States, with reliable internet and a dedicated workspace.

Preferred Qualifications

• Experience working with social justice or non‑profit organizations.
• Familiarity with CRM platforms such as HubSpot or Salesforce.
• Knowledge of basic accounting or invoicing software (QuickBooks, FreshBooks).
• Previous experience in lead generation and conversion tracking.
• Multilingual abilities or experience working with international clients.

Skills & Competencies

• Time Management: Prioritize tasks, set realistic timelines, and deliver on schedule.
• Communication: Articulate ideas clearly, listen actively, and adapt messaging to client preferences.
• Problem Solving: Identify challenges early, develop solutions, and implement them efficiently.
• Technology Savvy: Comfortable with cloud tools, collaboration platforms, and data management systems.
• Attention to Detail: Ensure accuracy in data entry, documentation, and client communications.
• Collaboration: Work seamlessly with cross‑functional teams and external partners.

Career Growth & Learning Opportunities

At brighthush, we believe that growth is a shared journey. As you demonstrate excellence in your role, you will:

• Progress to senior virtual assistant or project coordinator positions.
• Take on mentorship responsibilities for new hires.
• Participate in quarterly skill‑building workshops covering advanced project management, digital marketing, and data analytics.
• Earn performance‑based bonuses and potential equity participation as the company scales.

Work Environment & Company Culture

Our culture is built on transparency, respect, and a commitment to social impact. You’ll find:

• Weekly virtual coffee chats that foster community and knowledge sharing.
• Open‑door communication channels with leadership.
• A flexible, results‑oriented work model that values work‑life balance.
• Annual team retreats (virtual or in‑person) that celebrate achievements and reinforce our mission.

Compensation & Benefits

• Hourly Rate: $22 per hour, with potential for increases as you demonstrate value.
• Bonuses: Up to $10,000 annually based on performance metrics and client satisfaction.
• Flexible Hours: Start with 20 hours per week, with the option to grow to 40 hours as projects expand.
• Remote Work: Fully remote position within the United States.
• Professional Development: Access to online courses, certifications, and conference sponsorships.
• Health & Wellness: Company‑sponsored health insurance options and wellness stipends.
• Paid Time Off: Generous PTO policy with a focus on mental health and rest.

Work Arrangement

All work is performed remotely from any U.S. location. Your primary schedule will be weekdays, with flexibility to adjust around client needs. Initial commitment is 20 hours per week, with the possibility of scaling to 40 hours as the business grows. Project turnaround times typically range from one to two days, requiring a fast‑paced, proactive approach.

Equal Opportunity & Inclusion

brighthush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not tolerate discrimination, harassment, or hateful conduct. All candidates, regardless of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or any other protected characteristic, are encouraged to apply.

How to Apply

Ready to make a difference while advancing your career? Click the link below to submit your application and join the brighthush team.