[Remote] Director of Business Development, Web & Digital Agency

Note: The job is a remote job and is open to candidates in USA. Urban Insight is a digital agency that designs and builds websites and web applications. The Director of Business Development owns new-business growth, selling digital projects and services while managing the full sales process from prospecting and qualification through proposals, negotiation, and close.

Responsibilities

• Build your book of business - Build and work a named target-account list across our core sectors using research-driven, personalized outreach by email, LinkedIn, phone and events. Develop referral and partner channels with platform partners, design firms, systems integrators and past clients
• Own the inbound sales process - Respond to every inbound lead within one business day, qualify it, and run discovery and every client meeting through to a decision
• Proposals, RFPs and presentations - Write and own proposals, RFP responses and presentations using our templates and proposal library. Bring in our senior team and technical strategists for content, solution design and orals, and partner with delivery on estimates and scopes of work
• Own every deal through to a strong start - Negotiate and close, set each new client up for success with our delivery team, and keep a CRM and pipeline the operations and leadership team can run the business on
• Market presence - Represent Urban Insight at conferences and sector events with a clear plan for meetings booked and followed up, working closely with our Marketing Director

Skills

• This role requires at least 3 years selling custom website, web application or CMS projects at a digital agency or consultancy
• 7+ years in B2B sales, including 3+ years selling custom website, web application or CMS projects (Drupal, WordPress, headless or similar) at a digital agency or consultancy
• A track record of opportunities you personally sourced and closed, with numbers to show it
• Experience running the full sales cycle on services engagements of $100,000 to $500,000, including personally closing multiple deals of $150,000 or more with executive buyers
• You've sold web design and development or comparable digital services, and you understand how these projects are scoped, built and priced well enough to lead discovery and spot a risky scope
• Naturally curious and consultative; you uncover a client's goals, pain points, budget and decision process before proposing a solution, and you turn conversations into relationships and relationships into opportunities
• Strong proposal writer; you have written winning proposals and RFP responses yourself
• Organized and disciplined about pipeline and follow-through
• Experience selling to nonprofits, cultural institutions, associations, and higher education
• Experience with modern outbound and CRM tools such as HubSpot, Apollo, Reply.io, LinkedIn Sales Navigator and AI research and writing tools
• Bachelor's degree

Benefits

• Commission is uncapped and pays a higher rate on clients you bring in yourself.
• Health & Dental insurance (95% employer-paid).
• Company-sponsored 401(k) plan with employer match.
• Paid time off (15 days increasing to 20 after four years).
• Holiday time off (~10 days per year).
• Performance and compensation reviews annually.
• An annual customized training plan and time to study.
• Flexible working environment - work from anywhere in the United States.
• We work with you to create a career path that works for you.
• Resources and time for training and professional development.
• Weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks.

Company Overview