Remote Position

[Remote] Director of Cloud Engineering

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. OpenLoop is hiring a Director of Cloud Engineering to define and lead the strategy, architecture, and operations of its cloud platform. The role builds the cloud engineering organization and drives infrastructure automation, security and compliance, reliability, cost management, and cross-functional platform leadership.

Responsibilities

  • Own Cloud Strategy & Architecture: Define the multi-year roadmap for OpenLoop's cloud platform (primarily AWS), including account structure, networking, compute, data, and disaster recovery. Make final calls on platform standards and technology trade-offs
  • Build & Lead the Team: Hire, develop, and lead cloud and infrastructure engineers and managers. Set clear expectations, grow technical leaders, and build a culture of ownership and operational rigor
  • Infrastructure as Code & Automation: Drive consistent, repeatable infrastructure using Terraform (or equivalent), CI/CD, and self-service tooling so product teams can ship quickly and safely
  • Security & Compliance by Design: Partner with Security and Compliance to embed HIPAA, SOC 2, and HITRUST controls into the platform: identity and access, encryption, logging, audit readiness, and vulnerability management
  • Reliability & Observability: Set SLOs, monitoring, and incident response standards with SRE. Own capacity planning, resilience, and backup/recovery for systems that support patient care
  • Cost Management (FinOps): Own cloud spend visibility and optimization. Build forecasting, tagging, and accountability so cost scales with the business, not ahead of it
  • Cross-Functional Leadership: Translate infrastructure constraints into clear options for Product, Engineering, Security, and Finance leaders. Support platform needs across OpenLoop and its subsidiaries

Skills

  • 10+ years in infrastructure, cloud, or platform engineering, with 4+ years leading engineering teams
  • Deep, hands-on experience architecting and operating production workloads in AWS
  • Strong command of infrastructure as code (Terraform), containers and orchestration (Docker, Kubernetes/EKS, ECS), and CI/CD
  • Proven track record of improving reliability, security posture, and cloud cost efficiency at scale
  • Experience operating in regulated environments (HIPAA, SOC 2, HITRUST, PCI, or similar)
  • Clear communicator who can set direction, explain the why, and influence executives and engineers alike
  • Including managers of managers preferred
  • Experience with GCP or Azure is a plus
  • Healthcare or health tech experience, including systems that handle PHI
  • Experience leading cloud migrations, account/landing-zone redesigns, or platform consolidation after acquisitions
  • Familiarity with AI/ML infrastructure (GPU workloads, model hosting, data pipelines)
  • AWS Professional-level certifications or equivalent

Benefits

  • Remote flexibility: work from anywhere in the U.S., with collaboration anchored around Central time
  • For salaried positions: Medical, Dental, and Vision plans
  • For salaried positions: Flexible Spending/Health Savings Accounts
  • For salaried positions: Flexible PTO
  • For salaried positions: 401(k) + Company Match
  • For salaried positions: Life Insurance, Pet insurance, and more

Company Overview

  • OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. It was founded in 2020, and is headquartered in Des Moines, Iowa, USA, with a workforce of 501-1000 employees. Its website is https://openloophealth.com.
  • Company H1B Sponsorship

  • OpenLoop has a track record of offering H1B sponsorships, with 1 in 2026. Please note that this does not guarantee sponsorship for this specific role.
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