[Remote] Director of Sales Operations

Note: The job is a remote job and is open to candidates in USA. NeoVolta Inc.’s NeoVolta Power is hiring a Director of Sales Operations to build and lead the commercial operating model for its utility-scale and C&I battery energy storage products. The role owns pipeline management, forecasting, partner channels, deal reviews, and sales operations, while aligning commercial demand with manufacturing capacity and production planning.

Responsibilities

• Design the commercial operating model: pipeline stages aligned to our proposal process from rough order of magnitude (ROM) pricing through firm offer, qualification criteria, forecast cadence and KPIs (pipeline coverage in MWh, forecast accuracy, conversion by channel, margin)
• As the business grows, build the case for and help hire additional sales operations roles (e.g., analysts, partner managers)
• Report commercial pipeline and performance to executive leadership
• Own NeoVolta Power's routes to market, including strategic partner sales teams, internal business development and referral partners
• Set clear rules of engagement with strategic partners, including deal registration, account ownership, pricing authority and handoff criteria, and run regular joint pipeline reviews
• Build and manage the referral partner program, including agreements, fee structures, lead attribution and payouts
• Equip partner sellers to position NVApex and NVGain, including our Domestic Content and FEOC advantages
• Maintain a single pipeline across all channels, weighted by project milestones (financing, interconnection, permitting, NTP) rather than sales stage alone
• Produce the bookings, MWh and revenue forecast and explain the drivers behind changes
• Lead attribution and win/loss analysis, drawing on bid data from the proposal function, to show which channels, segments and customers produce profitable wins
• Lead a monthly S&OP process with Pendergrass operations, Procurement and Finance, translating the pipeline into production slots, cell requirements and delivery schedules
• Flag capacity conflicts early and recommend how to allocate production among competing opportunities
• Define target segments across developers, IPPs, utilities, EPCs, C&I and data center customers
• Build a qualification framework grounded in project bankability: counterparty credit, financing status, interconnection progress and fit with our products and capacity
• Bring the commercial recommendation to each go/no-go decision (strategic fit, margin targets, capacity fit), working with the Senior Proposal Manager, who runs the bid process, and the PMO, which assesses delivery feasibility
• Own approval rules for pricing exceptions, discounts and non-standard commercial terms, and run deal reviews with the Senior Proposal Manager before executive approval
• Partner closely with the VP of PMO & Project Delivery, Pendergrass Plant Manager, CFO, Senior Proposal Manager, VP of Sales & Marketing, Procurement and strategic partners
• Communicate pipeline status, risks and recommendations clearly to executive leadership

Skills

• 8+ years in sales operations, commercial operations or business development, including 5+ years at a manufacturer of utility-scale BESS, solar or power equipment
• Has built and run pipeline management and forecasting for long-cycle, project-based sales measured in MW/MWh
• Hands-on experience with S&OP or demand planning in a manufacturing environment, working directly with plant operations and procurement
• Understanding of utility and C&I procurement, project development milestones and the RFP process from ROM through firm offer to award
• Working knowledge of how Domestic Content, FEOC rules and IRA credits (45X, 48E) affect buyer decisions
• Advanced Excel skills, including forecast models, capacity planning and customer profitability analysis
• Demonstrated ability to work directly with executive leadership and influence sellers and partners without direct authority
• Bachelor's degree in business, engineering, finance or a related field
• MBA or advanced degree in business, energy or engineering
• Experience managing sales through strategic partners, channel partners or a joint venture, including deal registration and resolving channel conflict
• Deal desk experience, including pricing approvals and non-standard terms
• CRM and ERP experience (NetSuite preferred)
• Experience building a referral or channel partner program
• Experience working with overseas partners or joint venture structures
• Existing relationships with utilities, IPPs, developers or EPCs
• Familiarity with ERCOT, CAISO, PJM or other major ISO/RTO markets
• Experience using AI tools to improve forecasting, reporting or pipeline management
• Experience hiring, developing or leading sales operations staff

Benefits

• 15-20% annual bonus
• 15%-25% equity grant
• Public company equity grants
• Medical insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO)
• Paid Sick Leave (PSL)
• Paid company holidays
• Additional employee benefits and programs in accordance with Company policy

Company Overview