[Remote] Director of Sales & Operations

Note: The job is a remote job and is open to candidates in USA. Modern Eye Marketing is hiring a Director of Sales & Operations to lead revenue growth and oversee operational effectiveness. The role manages sales strategy and client relationships while coordinating sales, marketing, and operations, improving processes, and supporting a consistent, high-quality client experience.

Responsibilities

• The Director of Sales & Operations is a full-time remote role responsible for leading revenue growth and overseeing the operational effectiveness of Modern Eye Marketing
• This role manages sales pipelines, develops and executes sales strategies, and builds relationships with new and existing clients to expand business opportunities
• Day-to-day responsibilities include coordinating cross-functional efforts between sales, marketing, and operations; setting performance targets; and monitoring metrics to ensure service quality and profitability
• The Director will guide and support team members, refine internal processes, and help shape scalable workflows that align with the company’s strategic goals
• This role also involves participating in client consultations, identifying opportunities for upselling and cross-selling services, and ensuring a consistent, high-quality client experience

Skills

• Demonstrated experience in Sales and Business Development, with a track record of meeting or exceeding revenue targets
• Strong background in Sales Operations, including pipeline management, forecasting, and process optimization
• Proficiency in Customer Service, with the ability to build long-term client relationships and manage complex accounts
• Proven Team Management skills, including coaching, performance management, and cross-functional collaboration
• Ability to work effectively in a remote setting, manage multiple priorities, and make data-informed decisions
• Excellent communication, negotiation, and presentation skills
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience
• Experience in marketing, digital services, or agency environments is highly beneficial

Benefits

• Full-time remote role

Company Overview