[Remote] Director, Platform Software Engineering

Note: The job is a remote job and is open to candidates in USA. Oracle is hiring a Director to lead its Citrix Platform organization within Oracle Health Core Platforms Operations. The role sets platform strategy and oversees stability, modernization, operational health, and cross-functional execution to improve reliability and customer outcomes.

Responsibilities

• Own the Citrix Platform operating strategy, roadmap, and delivery plan, balancing immediate customer-impacting priorities with durable reliability and modernization outcomes
• Lead and develop an organization of managers and technical professionals; establish clear accountabilities, performance expectations, succession depth, and an inclusive, high-performing culture
• Drive Gen1 stability and wellness improvements through disciplined incident, T3, problem-management, CAPA, and resiliency practices; ensure actions have accountable owners, evidence of closure, and measurable outcomes
• Coordinate cross-organization priorities for observability, telemetry, service health, capacity planning, Windows technology currency, OLVM reduction, security remediation, and credential lifecycle work
• Provide senior operational leadership during significant customer-impacting incidents and escalations, ensuring timely decision-making, transparent communication, and rigorous follow-through
• Partner with engineering, security, infrastructure, OCI, Millennium, and support organizations to remove dependencies and standardize the Move to OCI Operations/Support handoff model
• Define and review operational health metrics, trends, risks, and commitments; use data to prioritize investments and communicate progress to executive stakeholders
• Sponsor critical projects that improve platform reliability, scalability, operational efficiency, and the customer experience across global production environments
• Manage resource allocation and sequencing across operational commitments and strategic initiatives, escalating tradeoffs early when customer or delivery risk requires leadership action

Skills

• Applicants are required to read, write, and speak the following languages: English
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline; or equivalent relevant experience
• 10+ years of progressive experience in technology operations, infrastructure, platform engineering, site reliability engineering, or enterprise application delivery
• 7+ years of experience leading managers and technical teams in complex, customer-facing production environments
• Demonstrated success improving reliability, incident response, problem management, CAPA execution, and operational health for large-scale services
• Strong understanding of enterprise infrastructure and platform operations, including virtualization, Windows technologies, networking, identity or credential management, observability, capacity, and security controls
• Proven ability to lead across organizational boundaries, influence senior stakeholders, make sound risk-based decisions, and communicate clearly during high-pressure situations
• Strong analytical, program-management, and people-leadership skills, with a track record of translating strategy into measurable execution outcomes
• Experience supporting healthcare, regulated, or mission-critical customer environments is preferred

Benefits

• May be eligible for bonus, equity, and compensation deferral.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation for eligible employees assigned to a salaried (non-overtime eligible) position.
• Accrued Vacation for all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• Volunteer programs

Company Overview

Company H1B Sponsorship