[Remote] Director, Product Design

Note: The job is a remote job and is open to candidates in USA. Impiricus is hiring a Director, Product Design to lead product design across its healthcare platform portfolio, combining team leadership with hands-on design work. The role includes user discovery, product design systems and AI experiences, and close partnership with product, engineering, and compliance teams.

Responsibilities

• Own product design across the portfolio and set the bar for the function
• Stay hands-on on the highest-stakes surfaces when the team needs senior design depth
• Hold released product to a consistent standard for clarity, accessibility, and workflow fit
• Cover mobile, consumer-grade interaction where it applies, and complex health tech platform work in one practice
• Plan and run user discovery with HCPs, patients, and internal users, and hold the team to the same bar on their surfaces
• Turn research and feedback into design direction the product team can act on
• Build durable understanding of physician and operator workflow and bring it into roadmap conversations early
• Partner with Product on measurement so experience changes can be judged after launch
• Own the product design system: components, patterns, tokens, and how they are governed in production
• Maintain and extend the design framework so standards stay usable in code and in AI-assisted build flows, including homegrown tools the company builds on
• Design AI-powered product experiences where the roadmap requires them: conversational flows, agent interactions, and the UX guardrails that keep those surfaces trustworthy in a regulated context
• Partner with AI and engineering leadership on platform and builder UI so design quality does not stop at traditional product screens
• Establish critique, review, and quality standards for the whole design team, including work on AI surfaces
• Partner with the product lead(s) and engineering lead(s) from discovery through delivery on each scrum team
• Represent design in product planning so experience risk and opportunity show up before build starts
• Partner with Engineering on feasibility, implementation fidelity, and front-end delivery
• Partner with Compliance and MLR where regulatory requirements shape product UI, including fair balance and required disclosure in the interface

Skills

• 7+ years in product design with a portfolio of complex, workflow-heavy shipped products
• Experience across mobile and web, including platform or multi-surface products
• Track record owning a design system or framework in production, not a library that never shipped
• Experience designing for AI-assisted, conversational, or agentic product surfaces, or equivalent platform/builder UI
• Track record running user discovery, not only taking requirements from PM
• Experience managing designers or standing up a small design function
• Strong hands-on craft in interaction design, visual design, and prototyping; comfortable as a player-coach, not a manager who stepped out of the work
• Credible partner to product and engineering leadership without needing to own the PM role
• Health tech, life sciences, or other regulated product design experience strongly preferred

Benefits

• Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
• Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
• 100% paid short- and long-term disability, plus life and AD&D insurance
• Flexible vacation policy
• Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
• If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
• 401(k) with tax advantages and company match

Company Overview