[Remote] Director, Product Operations

Note: The job is a remote job and is open to candidates in USA. Lone Wolf Technologies is hiring a Director, Product Operations to build and run the operating system for its Product organization. The role leads product processes, tooling, analytics, planning, AI adoption, and cross-functional communication to improve product delivery and customer outcomes.

Responsibilities

• Define and improve Product's part of the SDLC — discovery, PRDs, prioritization, and acceptance — and partner with Engineering on clean handoffs, shared definitions, and visibility into capacity and delivery
• Lead internal AI adoption across the Product team, rolling out AI-enabled workflows for research, requirements, analysis, and reporting, and measuring the productivity gains
• Facilitate the Product operating rhythm, including planning cycles, goals, and the data and materials behind monthly Product Line Reviews
• Partner with Product Marketing on go-to-market readiness — launch plans, release notes, and roadmap communication — so Sales and Customer Success are never surprised
• Partner with Operations to give the Enablement team the product knowledge, release information, and content the field needs
• Partner with all customer-facing teams to make sure feedback from customers, support, sales calls, and Deal Desk reaches the right Product leaders and informs prioritization
• Own product analytics — usage, adoption, retention, and product health — and deliver analysis and reporting on our products for other departments
• Own the Product tool stack, data hygiene, and playbook, automating manual reporting and keeping PMs across product lines working consistently

Skills

• 8+ years in product operations, product management, technical program management, or product-focused consulting in B2B SaaS, including 3+ years at a senior or director level
• Experience building or rebuilding a product operations function in a growing SaaS business — and examples of what you built
• Fluency with AI tools and the ability to design, instrument, and improve workflows that use them
• Strong data skills: defining SaaS product metrics, building dashboards, and turning analysis into recommendations
• Experience with tools like Jira, Lovable, Anthropic, OpenAI, Gainsight, Salesforce, and Gong
• Vertical SaaS, PE-backed, or multi-product portfolio experience

Benefits

• Remote work

Company Overview

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